Spirit of South America with Amazon

Spirit of South America with Amazon

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Spirit of South America with Amazon

19 Days

Visiting: Arrive In Manaus, Brazil, Manaus, Amazon Jungle, Rio De Janeiro, Buenos Aires, Argentina, Iguassu Falls, Lima, Peru, Cusco, Sacred Valley, Machu Picchu, South America

Tour operator:

Globus

Tour code:

SAQ-2024

Guide Type:

Fully Guided

This tour is no longer available

Tour Overview

Rum and rumba. Ruins and rainforests. Rio and revelry. This carefree vacation to South America has just the R&R you crave. From Brazil to Argentina to Peru, this tri-country tour of South America delivers a healthy dose of take-me-away scenery, sights, and sizzling culture. Sip caipirinhas at the top of Rio de Janeiro’s Sugarloaf Mountain. Learn the sultry steps of the tango in breezy Buenos Aires. Put down your book and lose yourself in the real-life mystery of Machu Picchu. The health, wealth, and safe travels bestowed upon you at a traditional Mother Earth Ceremony in Peru’s Sacred Valley will come to fruition as you feel the magical mist of the roaring Iguassu Falls, taste the creative cuisine in the world-renowned culinary capital of Lima, and travel back five centuries as you stroll along the stone streets of the Inca capital of Cusco. Looking for the perfect introduction to sensational South America? How about the “Meeting of the Waters” where the chocolate-hued Rio Negro flows alongside the yellowish Rio Solimões without ever mixing. You’ll also meet monkeys, catch piranhas, and explore a native caboclo village when you begin your tour of South America with a vacation package to Brazil’s Amazon.

Places You'll See

Hotel Blue Tree Premium Manaus

Hilton Rio Copacabana

Ecopark Jungle Lodge

Hotel Emperador

Bourbon Cataratas Hotel

Hotel Pullman Miraflores

Casa Andina Premium Valle Sagrado Hotel And Villas

Sumaq Machu Picchu Hotel

Casa Andina Premium Cusco

Itinerary

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Day 1: Arrive In Manaus,Brazil

Location: Arrive In Manaus, Brazil

Meals Included: Dinner

Upon arrival, you will be met by your Globus representative.
ARRIVE IN MANAUS, BRAZIL Welcome to Manaus!
Upon arrival, you will be met by your Globus representative. (D)

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Day 2: Manaus,Amazon Jungle

Location: Manaus, Amazon Jungle

Meals Included: Breakfast, Lunch, Dinner


MANAUS–AMAZON JUNGLE Rivers of Life
Today your “Meeting of the Waters” tour passes the impressive British-built Customs House and the floating port. Cruise on the chocolate-hued Rio Negro to its confluence with the yellow-gray Rio Solimões, where the two rivers form the mighty Amazon. For four miles the different bodies of water flow side by side and never mix! After lunch, explore a jungle island (water level permitting) with native flora and fauna. Arrive at the Ecopark Jungle Lodge on the banks of the Rio Negro inside the Amazonian rainforest. (B,L,D)

TOUR HIGHLIGHT
ACCOMMODATION SPOTLIGHT Stay in the Amazon Reserve on the banks of the Rio Negro at the Ecopark Jungle Lodge. Originally created as a scientific research facility, it has opened its doors to guest and invites them to stay in the rainforest surrounded by dense jungle, waterways, medicinal plants and a monkey rehabilitation facility. Bungalows feature air-conditioning, private bath, balcony, and a minibar. Each day spent here brings new adventures from guided nature walks, indigenous community visits, piranha fishing, to night-time canoe rides and much more.


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Day 3: Amazon Jungle

Location: Amazon Jungle

Meals Included: Breakfast, Lunch, Dinner


AMAZON JUNGLE Monkey Business
Accompanied by a Naturalist, enjoy a guided walk to see the flora and fauna that thrive in the Amazon. After lunch, sail up the river to visit an Amazon native Caboclo Village to learn about their traditions and culture. Also, try your hand at piranha fishing! Later, visit the Monkey Jungle Reserve, where researchers work to rehabilitate primates like spider, squirrel, woolly, and capuchin monkeys and reintroduce them into the jungle. This evening, venture back out on a canoe with your Naturalist to appreciate the sounds of the jungle at night, with the possibility to spot small alligators (or other nocturnal creatures). (B,L,D)

TOUR HIGHLIGHT
CONSERVATION HEROES
During your stay at the Ecopark Jungle Lodge you will have the chance to visit its Monkey Jungle Reserve, created in 1991 to rescue animals from illegal trade. Here, the rescued animals are evaluated and treated by veterinarians and rehabilitated to be reintroduced into the wild. At feeding time, you will have the opportunity to see these animals up close in a safe environment.


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Day 4: Amazon Jungle,Manaus,Rio De Janeiro

Location: Amazon Jungle, Manaus, Rio De Janeiro

Meals Included: Breakfast


AMAZON JUNGLE–MANAUS–RIO DE JANEIRO Brazilian Boomtown
This morning, depart the Ecopark for Manaus. Take a guided sightseeing tour to explore the city’s vestiges of its glory days during the rubber boom. See the famed Opera House, built in 1896 with materials imported from Europe. Visit a local market, abundant with local foods and wares. Continue to the airport for your flight to Rio and an overnight stay. (B)

TOUR HIGHLIGHT
CULTURE & TRADITIONS
Experience an authentic local market in Manaus. See the fresh fish brought in daily, fruit, spices, and indigenous medicines all locally sourced from the Amazon Basin.


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Day 5: Rio De Janeiro,Brazil

Location: Rio De Janeiro, Brazil

Meals Included: Breakfast


RIO DE JANEIRO, BRAZIL Reaching New Heights
After free time this morning, meet your Tour Director at 3:30pm for a drive to the base of 1,300-foot-high Sugarloaf Mountain. Ascend by cable car to its summit, where you can take in spectacular vistas of the city. Next, toast the start of a memorable vacation with [LF] caipirinhas, a traditional Brazilian cocktail, during a cocktail party. (B)

LOCAL FAVORITE
LOCAL TASTES A once-in-a-lifetime experience awaits atop Sugarloaf Mountain overlooking Guanabara Bay and the Atlantic Ocean. Take in the breathtaking panoramic views followed by a private cocktail party with your fellow travel companions. Toast with a traditional caipirinha, Brazil’s national cocktail, made with fresh lime, cachaça, and sugar. Deliciosa!


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Day 6: Rio De Janeiro

Location: Rio De Janeiro

Meals Included: Breakfast, Dinner


RIO DE JANEIRO Heavenly Views
The city’s landmark, the statue of Christ the Redeemer, crowns Corcovado Mountain, a rounded peak rising 2,300 feet from the bay below. A scenic ride by cog railway leads to the top, where a breathtaking 360-degree panorama affords sweeping views. From here, proceed to bustling downtown Rio, where modern office towers stand next to relics of the Portuguese colonial past. View the Sambodromo and visit the Cathedral. The afternoon is at leisure for you to experience this vibrant city on your own. Tonight, it’s a fun outing to a churrascaria for a feast of barbecued meats marinated and roasted over charcoal in true Brazilian style. (B,D)

TOUR HIGHLIGHT
EPIC RIDE Soar to the summit of Corcovado Mountain by cog railway to reach the site of the iconic statue of Christ the Redeemer. This crowning jewel of Rio and Brazil was constructed between 1922 and 1933. The statue of Jesus Christ stands 98 feet high (124 feet including the pedestal) with an arm span of 92 feet wide. Towering over the city, this piece of art is truly an engineering marvel and was voted a New7Wonders of the World.


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Day 7: Rio De Janeiro

Location: Rio De Janeiro

Meals Included: Breakfast


RIO DE JANEIRO Beaches, Boutiques & Bites
A full day at leisure to enjoy Rio. Relax on one of the world-famous beaches or take advantage of the world-class shopping or fine dining. (B)

FREE TIME TIPS
EXPLORE MORE Spend free time in Rio de Janeiro with an optional excursion to Petropolis, (mountain resort and former summer palace of Emperor Dom Pedro II). This and more options throughout your tour are available for purchase with MyGlobus. Get local maps and tips for free time on your GlobusGO app.


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Day 8: Rio De Janeiro,Buenos Aires,Argentina

Location: Rio De Janeiro, Buenos Aires, Argentina

Meals Included: Breakfast


RIO DE JANEIRO–BUENOS AIRES, ARGENTINA The Boulevards of Buenos Aires
Fly to Buenos Aires, proud capital of the vast country that occupies most of the southern part of the continent. After arriving at your central hotel, acquaint yourself with the “Paris of South America” and its wide boulevards and outdoor cafés. Spend an evening at leisure. (B)

TOUR HIGHLIGHT
CITY SIGHTS Elegant European architecture, epicurean cuisine, and a café culture to rival any rue de Paris, Buenos Aires is a city of leisurely afternoons sipping cortadito or the choicest Argentinian wines.


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Day 9: Buenos Aires

Location: Buenos Aires

Meals Included: Breakfast, Dinner


BUENOS AIRES Dining, Dancing & Dazzling
Your included sightseeing this morning starts in La Boca, a vibrant district and site of the city’s first port. Take a short walking tour of this unique enclave at the mouth of the river and then on to San Telmo, famous for its late-colonial buildings and as a popular gathering spot for artists. At the Plaza de Mayo, see La Casa Rosada (the President’s Pink House) and the Metropolitan Cathedral, which houses San Martin’s Mausoleum. Drive past the ornate Teatro Colón opera house before reaching Recoleta Cemetery, burial site of Eva Perón. After an afternoon at leisure, top off the evening at a famous Tango club. Start with a [LF] dance lesson, followed by dinner of Argentine steaks and other local specialties, and end with a show featuring flawless performances of Latin America’s most sensuous dance—the Tango! (B,D)

LOCAL FAVORITE
CULTURAL GEMS Like two dancers entwined in perfect sync, the Tango and Argentina go hand in hand. Tonight, feel the passion of this iconic dance at a local milonga (Tango house), where professional tango dancers teach you the traditional techniques of the Argentine Tango. After learning some of the key dance moves, the professionals will delight you in Tango Show featuring the dance as it has evolved through the ages. Plus, dine on Argentine specialties and wine too!


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Day 10: Buenos Aires

Location: Buenos Aires

Meals Included: Breakfast


BUENOS AIRES Argentine Adventures
Today is a full day at leisure. (B)

FREE TIME TIPS
EXPLORE MORE Discover the timeless traditions of Argentina with an optional excursion to the pampas (grasslands). Experience the atmosphere of Argentine country life as you visit an estancia (ranch). Get acquainted with the lifestyle of the gauchos and enjoy a barbecue lunch and the warm hospitality of your hosts before returning to the city. This and more options throughout your tour are available for purchase with MyGlobus. Get local maps and tips for free time on your GlobusGO mobile app.


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Day 11: Buenos Aires,Iguassu Falls,Brazil

Location: Buenos Aires, Iguassu Falls, Brazil

Meals Included: Breakfast, Dinner


BUENOS AIRES–IGUASSU FALLS, BRAZIL What a Rush!
This morning, fly to Iguassu Falls, Argentina. The spectacle of this 2-mile-wide rushing torrent—with some cataracts as high as 250 feet—is nothing short of hypnotic. The clouds of spray, the incessant roar, and the surrounding luxuriant tropical growth make this an unforgettable natural wonder. Upon arrival, journey to the Argentinean side of the falls and take the Ecological Jungle Train for a bird’s-eye view from the catwalks perched over part of the Devil’s Throat, where 14 waterfalls drop more than 300 feet into the Devil’s Gorge below. Later, cross into Brazil via motorcoach for a free evening. (B,D)

TOUR HIGHLIGHT
NATURAL WONDERS Visit Iguassu National Park (Argentinian side) to meander along the walkways from atop the falls, and enjoy an exhilarating perspective looking over the precipice of the falls as the water plunges to the rocks below. You will also have the chance to walk through the rainforest on the lower falls trails that will bring you up close to some of the smaller cataracts.


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Day 12: Iguassu Falls,Lima,Peru

Location: Iguassu Falls, Lima, Peru

Meals Included: Breakfast, Lunch


IGUASSU FALLS–LIMA, PERU Taking the Plunge
Today is dedicated to exploring the Brazilian side of Iguassu Falls from a completely different vantage point than in Argentina. A walk along the pathway at the base of the falls takes you into the Devil’s Throat Canyon, with spectacular panoramic views of many of the 275 cataracts that make up Iguassu Falls. Have a late lunch or early dinner before flying to Lima, Peru. (B,L)

TOUR HIGHLIGHT
PICTURE PERFECT Explore incredible Iguassu National Park (Brazilian side) and walk the pathways skirting Iguassu Falls. Watch for amazing wildlife in this protected area, including toucans, agoutis, giant otters, anteaters, tapir, and even jaguars!


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Day 13: Lima

Location: Lima

Meals Included: Breakfast, Dinner


LIMA Legendary Lima
Your city sightseeing tour focuses on Lima’s rich colonial history as well as the modern city. See the 18th-century San Francisco Monastery with its unique cloisters, Government Palace, and the cathedral situated around the vast Plaza de Armas. Tonight, visit the [LF] Larco Herrera Museum, which houses the largest private collection of Pre-Columbian Peruvian art in the world. Enjoy dinner at the museum’s restaurant. (B,D)

LOCAL FAVORITE
ART & ARCHITECTURE This evening, an exclusive guided tour of Lima’s Larco Herrera Museum, on the site of a 7th-century pre-Columbian pyramid, introduces you to the world’s largest private collection of pre-Columbian Peruvian art. See 5,000 years of art, artifacts, and archaeological treasures followed by a special dinner in the beautiful Peruvian café here.


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Day 14: Lima,Cusco,Sacred Valley

Location: Lima, Cusco, Sacred Valley

Meals Included: Breakfast, Dinner


LIMA–CUSCO–SACRED VALLEY Empire of the Andes
Fly to Cusco, the impressive Andean city that was once the capital of the Inca Empire. Head into the Sacred Valley of the Incas and visit the semi-circular Kenko Amphitheater with its stone altars and labyrinth of passages, and see the ancient site of Puca Pucara. Also, in the Sacred Valley, experience an [LF] El Pago a la Tierra, or Mother Earth Ceremony, performed by a local shaman. Continue to Pisac, an old mountain village, where you will have free time to shop for local wares, such as alpaca sweaters and blankets, jewelry, or hand-painted ornamental dishes and vases at its famous market. Stay in the Sacred Valley tonight, with dinner at the hotel. (B,D)

LOCAL FAVORITE
CULTURE & TRADITION Feel the earth, smell the coca leaves, and taste the chicha today as you make payment to Mother Earth. Participate in an El Pago a la Tierra, an ancient ceremony led by a shaman thanking Mother Earth and asking for good health, wealth, and safe travels. These mystical ceremonies have been practiced in Peru since before the arrival of the Incas.


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Day 15: Sacred Valley,Machu Picchu

Location: Sacred Valley, Machu Picchu

Meals Included: Breakfast, Dinner


SACRED VALLEY–MACHU PICCHU Mystery on the Mountain
This morning, visit the Inca Fortress of Ollantaytambo, followed by [LF] a visit to a local home, meet some of the area’s families, and experience their way of life in the Sacred Valley. Then, board the Vistadome train for a scenic journey through the lush Urubamba Valley. Upon arrival, ascend the mountainside to legendary Machu Picchu, the “Lost City of the Incas.” Your Local Guide will introduce this intact fortress with its temple remains, holy houses, and mile-long aqueduct, and will bring you closer to the mysteries still hidden in these amazing structures. Tonight, learn how to make the perfect Pisco Sour at a Peruvian cooking demonstration before your included dinner. (B,D)

LOCAL FAVORITE
TIMELESS TRADITIONS Today, you are invited into a local family’s home in the Sacred Valley. Learn about their traditions like weaving that has been passed down for centuries from ancestors. See how they cook, live, sleep, work, and maybe ask about the cuy (guinea pigs), they keep in their house.


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Day 16: Machu Picchu,Cusco

Location: Machu Picchu, Cusco

Meals Included: Breakfast, Lunch


MACHU PICCHU–CUSCO Here Comes the Sun
A morning at leisure in Machu Picchu allows you to wake up early to see the sunrise over Machu Picchu with your second included entrance to the ruins. After lunch, return to the Sacred Valley by train and continue to Cusco. (B,L)

TOUR HIGHLIGHT
HISTORY & MYSTERY Staying overnight in Machu Picchu allows you to rise early and experience the ruins at their most pristine before the crowds arrive. Watch as the mist slowly burns off and the sun rays illuminate the ruins. While you are there, you may even want to try and get a selfie with one of the local llamas or alpacas!


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Day 17: Cusco

Location: Cusco

Meals Included: Breakfast, Dinner


CUSCO Sun Worship & Spanish Conquests
On your guided sightseeing tour of Cusco today, learn more about the Inca and Spanish influence. Begin at the heart of Cusco in the Plaza de Armas (main square), with a visit to the imposing Cathedral, where construction began in 1550 and was finally completed 100 years later. Continue to Koricancha and the Santo Domingo Monastery, and see how the two sites have become one. The Temple of the Sun at Koricancha was once the most important Inca site, dedicated to the worship of the Sun. The walls, altars, and decorations were all said to be covered in gold—until the Spaniards looted the temple and then built the contrasting Baroque Santo Domingo Monastery on top of the temple’s foundations. Also, visit the Temple of Sacsayhuaman, perched on a hillside overlooking Cusco. Enjoy an afternoon at leisure to explore on your own. This evening, your Tour Director hosts a festive farewell dinner at a local restaurant. (B,D)

TOUR HIGHLIGHT
LEGENDARY LIVES Built in the 15th Century by the Incas, the Temple of Sacsayhuaman complex is considered to be one of the Inca’s greatest architectural creation. It is believed the site was originally constructed as a ceremonial site and later a fortress when the Spanish invaded. It remains unfathomable how and when this fortress of gigantic stones—with some blocks weighing more than 350 tons—was built. During your guided tour, learn some of the theories on how the massive stones used were carved, carried, and placed.


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Day 18: Cusco,Lima

Location: Cusco, Lima

Meals Included: Breakfast


CUSCO–LIMA Hasta Luego, Cusco
A short morning flight returns you to Lima. For a special treat, make a stop at a local [LF] Peruvian food market to get a real taste of the life of the local people. The remainder of the day is at leisure to explore on your own. (B)

LOCAL FAVORITE
LOCAL TASTES Stop for a real taste of Peru at a local market. Sample some of the local fruits and vegetable that aren’t found in other parts of the world. You can also find spices, meats, seafood, and even a souvenir or two. And, you’ll definitely want to take some photos of the beautiful, brightly hued displays.


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Day 19: Lima

Location: Lima

Meals Included: Breakfast

Your vacation ends with breakfast this morning.
LIMA Safe travels until we meet again!
Your vacation ends with breakfast this morning. (B)

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Small Group

Globus offers Small-Group Discoveries on all South America tour dates. A Small-Group Discovery is limited to an average of just 20 guests per departure. There’s always room to roam with extra space between you and other travelers—while still getting up close and personal to the experiences you’ve been dreaming of. Small-Group Discoveries include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides who ensure that your health and safety is our top priority. A Small-Group Discovery trip is the perfectly sized tour—without the crowds.

UNESCO Sites

City of Cusco|Historic Center of Lima|Historic Sanctuary of Machu Picchu|Iguazu National Park

Meals

Breakfast daily, 4 lunches, 10 dinners

Notes

Maximum enjoyment of this vacation requires walking on cobblestone streets, uneven pathways, and climbing stairs. Elevations exceeding 10,000 feet can make even modest exertion a challenge. Maximum elevation on this tour is 12,200 ft. For the Amazon adventure, guests should be prepared for eco-lodging due to their remote nature in the rainforest. Further, guests should be prepared for sustained walking, possibly muddy conditions, and have the ability to jump in/out of small water crafts such as canoes and small fishing boats. Itinerary is subject to change in low or high water situations.

Accommodation

Manaus:Hotel Blue Tree Premium Manaus
Brazilian Amazon:Ecopark Jungle Lodge
Rio de Janeiro:Hilton Rio Copacabana
Buenos Aires:Hotel Emperador
Iguassu Falls:Bourbon Cataratas Hotel
Lima:Hotel Pullman Miraflores
Sacred Valley:Casa Andina Premium Valle Sagrado Hotel and Villas
Machu Picchu:Sumaq Machu Picchu Hotel
Cusco:Casa Andina Premium Cusco

Check out our Q&As

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

Book with Confidence

  • Low Deposit

    Globus requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 90 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of globus charges.

    Up to 91 days before tour starts: Forfeit 100% of deposit.

    At 90 days before tour starts: Forfeit 50% of booking price.

    At 29 days before tour starts: Forfeit 80% of booking price.

    At 1 days before tour starts: Forfeit 100% of booking price.