Patagonia: Journey to the End of the World with Easter Island

Patagonia: Journey to the End of the World with Easter Island

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18 Days From

$11490

$11051

Patagonia: Journey to the End of the World with Easter Island

18 Days Starting in Santiago, Chile and ending in Buenos Aires, Argentina

Visiting: Santiago, Easter Island, Puerto Natales, Torres del Paine National Park, El Calafate, Perito Moreno Glacier, Ushuaia, Buenos Aires

Tour operator:

Globus

Tour code:

SFQ-2025

Guide Type:

Fully Guided

Physical rating:

Medium

Tour operated in:

English

Trip Styles:

Adventure Tours

From: $11490 $11051 Operator discount: -$439

NB: Prices correct on 23-Nov-2024 but subject to change.

This tour is no longer available, please see similar tours below or send an enquiry

Tour Overview

Embark on an unforgettable adventure with the "Patagonia: Journey to the End of the World with Easter Island" tour, exploring the breathtaking landscapes of Argentina and Chile. Begin your journey in Santiago, then fly to Easter Island to marvel at its iconic moai statues and ancient ruins. Discover the vibrant city of Santiago, and venture into the stunning Torres del Paine National Park, renowned for its dramatic scenery and diverse wildlife. Cruise on Lago Argentino to witness the majestic Upsala Glacier, and visit the awe-inspiring Perito Moreno Glacier. Experience the southernmost city in the world, Ushuaia, with a cruise along Beagle Channel and a visit to Tierra del Fuego National Park. Conclude your adventure in Buenos Aires, enjoying its rich culture, delicious cuisine, and a captivating tango show. This small-group tour offers guided excursions, scenic drives, and comfortable accommodations, ensuring an immersive and memorable experience.

Highlights

  • Fly from Santiago to Easter Island, considered the world’s largest open-air museum, boasting over 400 moai, ruins, and temples.

  • Visit Ahu Vaihu, where eight large moai lie in ruins, and Ahu Akahanga, the burial site of the first king of Easter Island.

  • Explore the Rano Raraku quarry with 394 statues in various stages of completion and see 15 beautifully restored moai at Ahu Tongariki.

  • Visit the Rano Kau Volcano with a caldera containing one of the island’s freshwater lakes and the ceremonial village of Orongo.

  • Embark on a city tour of Santiago, including the Government Palace, Plaza de Armas, the Cathedral, and Santa Lucia Hill.

  • Venture into Torres del Paine National Park, one of the most spectacularly scenic regions in the world, and see the famous sites including Los Cuernos, Lago Pehoe, and Salto Grande.

  • Cruise on Lago Argentino for views of icebergs and Upsala Glacier, and visit the historic ranch, Estancia Cristina.

  • Visit Perito Moreno Glacier in Los Glaciares National Park and marvel at the breathtaking glacier views.

  • Cruise along Beagle Channel in Ushuaia and watch for sea lions, albatrosses, and a colony of Magellan penguins.

  • Discover Tierra del Fuego National Park, the southernmost national park in the world, with stops at Bahia Lapataia, Lago Roca, and Bahia Ensenada.

Places You'll See

Sheraton Santiago Hotel & Convention Center

Hotel Taha Tai

Remota

Hotel Las Torres

Hotel Mirador Del Lago

Cilene Del Fuego

Loi Suites Recoleta

Itinerary

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Day 1: Arrive In Santiago,Chile

Location: Santiago

Accommodation Name: Sheraton Santiago Hotel & Convention Center

Be met by a Globus representative.

Day 2: Santiago,Easter Island

Location: Easter Island

Accommodation Name: Hotel Taha Tai

Meals Included: Breakfast

SANTIAGO–EASTER ISLAND Island Intrigue Fly from Santiago to Easter Island, considered the world’s largest open-air museum, boasting over 400 moai, ruins, and temples. (B)TOUR HIGHLIGHTHISTORY & MYSTERY Check off this bucket list destination when you travel to the most remote island in the world. Located 2,200 miles off the coast of Chile, this island is a territory of Chile but, feels more like Polynesia. At the time of the arrival of the Europeans in the 18th Century, the island had been completely decimated of all resources, the population was no larger than 700 people, the now famous moai toppled, and history forgotten. Many mysteries endure around the island’s history.

Day 3: Easter Island

Location: Easter Island

Accommodation Name: Hotel Taha Tai

Meals Included: Breakfast, Lunch

EASTER ISLAND Curious QuarriesYour first stop on your private tour will be Ahu Vaihu, where eight large moai lie in ruins. Continue on to Ahu Akahanga. According to legend, this is the burial site of the first king of Easter Island (Hotu Matu’a). Next, at the Rano Raraku quarry, you’ll find 394 statues in various stages of completion. It appears that the moai production was abruptly abandoned, leaving us a frozen snapshot that reveals how the moai were carved out of volcanic rocks. At Ahu Tongariki, see 15 beautifully restored moai, and at Ahu Te Pito Kura, see the largest moai ever transported and erected. Last stop is the beach of Anakena, where King Hotu Matu’a first landed on Rapa Nui. (B,L)TOUR HIGHLIGHTSMALL GROUP EXCLUSIVE Don’t miss this private tour with your small group companions to marvel at the moai lie ruins. Over 600 of these massive volcanic rock sculptures pepper the island and many date back to 700 AD. Each of these structures, some close to 40 feet tall and 80 tons, were carved from one single rock. If an imperfection was found, it was abandoned. It remains a mystery how these massive moai were transported from their quarries. Now you get the opportunity to stand next to one and arrive at your own theory!

Day 4: Easter Island

Location: Easter Island

Accommodation Name: Hotel Taha Tai

Meals Included: Breakfast

This morning, your private tour visits the Rano Kau Volcano, with a caldera that contains one of the island’s freshwater lakes. At the nearby ceremonial village of Orongo, see the restored houses and remains of an ancient Ahu. Head to Ana Kai Tagata, an ancient cave with wall paintings on the rock. This afternoon, visit Ahu Akivi, with seven restored moais in the middle of the island. According to legend, the statues represent the seven scouts sent to Easter Island by King Hotu Matu’a. Finally, visit the Puna Pau topknot quarry with its red scoria stone, where the Pukaos on top of the moai were made.

Day 5: Easter Island,Santiago

Location: Santiago

Accommodation Name: Sheraton Santiago Hotel & Convention Center

Meals Included: Breakfast

Return to Santiago.

Day 6: Santiago

Location: Santiago

Accommodation Name: Sheraton Santiago Hotel & Convention Center

Meals Included: Breakfast

SANTIAGO On the Town in SantiagoToday is free for exploring on your own. (B)FREE TIME TIPSEXPLORE MORE Stroll the vibrant streets of Santiago to explore art galleries, museums, shops, and restaurants. Browse the Central Market for traditional Chilean cuisine or take in the views with a hike through the surrounding hillsides. Later, enjoy a night out in any one of the city’s exciting spots in Barrio Bellavista..

Day 7: Santiago

Location: Santiago

Accommodation Name: Sheraton Santiago Hotel & Convention Center

Meals Included: Breakfast, Lunch

SANTIAGO Toasts of the TownAfter breakfast, embark on a city tour with a Local Guide who will show you the highlights of this great city of colonial and contemporary contrasts. See the famous Government Palace, Plaza de Armas, the Cathedral, and Santa Lucia Hill. After lunch at a local restaurant, visit La Vega Central Market to learn about traditional Chilean food including steaming pots of cazuela and humitas, similar to tamales! Enjoy a terremoto cocktail (meaning ‘earthquake’ and made of Chilean wine, liqueur, and sorbet) at a local pub before a visit to Cerro San Cristobal for stunning views of Santiago and the Andes. (B,L)TOUR HIGHLIGHTLOCAL TASTES Visit La Vega Central Market, the area’s largest local market housing more than 2,000 traders selling the most local produce, where. A majority of local restauranteurs source their ingredients. During your visit, discover not only typical Chilean foods but also food from neighboring countries as well.

Day 8: Santiago,Punta Arenas,Puerto Natales

Location: Puerto Natales

Accommodation Name: Remota

Meals Included: Breakfast, Lunch, Dinner

Depart Santiago and fly to Punta Arenas on the Strait of Magellan, gateway to Chile's Patagonia. Head to Puerto Natales on a scenic drive through the Patagonian steppe passing rivers, forests, mountains, and ranches. Enjoy dinner at the hotel tonight.

Day 9: Puerto Natales,Torres Del Paine National Park

Location: Torres del Paine National Park

Accommodation Name: Hotel Las Torres

Meals Included: Breakfast, Lunch, Dinner

Visit the legendary Milódon Cave, where prehistoric fossils dating back 14,000 years ago, including those of a saber-toothed tiger and a gigantic sloth weighing over a ton, have been found. Venture into Torres del Paine, one of the most spectacularly scenic regions in the world. During your visits to see the famous sites, including Los Cuernos, Lago Pehoe, and Salto Grande, you are guaranteed to get a glimpse of some of the park’s fauna, such as herds of guanacos, foxes, swans, and birds. Also stop at Lago Grey to see the imposing Grey Glacier, floating icebergs, and the beautiful views and rugged landscapes! Arrive at your hotel where you will be treated to an organic cocktail demonstration which includes a walk through the garden to pick the ingredients followed by a lesson to learn how to make popular drinks from the region. Dinner is at the hotel this evening.

Day 10: Torres Del Paine National Park

Location: Torres del Paine National Park

Accommodation Name: Hotel Las Torres

Meals Included: Breakfast, Lunch, Dinner

TORRES DEL PAINE NATIONAL PARK Peak Perfection Today, enjoy a full day exploring the park. See Los Cuernos, or “the horns,” the iconic jagged granite peaks that loom over the windswept plains. Next, view the spectacular waterfall, Salto Grande in the park’s lake district. After lunch at the hotel, head to the Laguna Azul where you have a good chance of seeing some of the park’s wildlife, including guanacos and condors. End the day at Cascada Paine, a beautiful waterfall surrounded by rugged vistas. (B,L,D)TOUR HIGHLIGHTSMALL GROUP EXCLUSIVE Discover more of the breathtaking beauty of Torres del Paine, considered by many who visit to be the world’s most spectacular national park. From its dramatic and jagged peaks to the deep blue lakes and vast grasslands, its glacial lakes and rivers will sweep you away into a world unlike any other as your small group explores the park with a guide.

Day 11: Torres Del Paine National Park,El Calafate,Argentina

Location: El Calafate

Accommodation Name: Kosten Aike

Meals Included: Breakfast, Lunch

After breakfast, take an easy guided hike to Laguna Ines in search of an array of birds and other wildlife that can be found here. Next, depart for El Calafate, a lovely village on the southern shores of Lake Argentino. Originally a simple sheltering destination for wool traders, today El Calafate serves as the entry point for the UNESCO Natural Heritage Site of Los Glaciares National Park.

Day 12: El Calafate. Glacier Cruise & Estancia Cristina

Location: El Calafate

Accommodation Name: Kosten Aike

Meals Included: Breakfast, Lunch

EL CALAFATE. EXCURSION TO PERITO MORENO GLACIER Ice Breakers A must for all visitors to Argentina is a visit to Perito Moreno Glacier (a UNESCO World Heritage Site) in Los Glaciares National Park. During your walking tour along the catwalks, marvel at the breathtaking glacier views and, with some luck, see the ice calve and break into the waters below. (B) TOUR HIGHLIGHTSPECTACULAR SIGHTS Explore Perito Moreno Glacier, which forms part of the Patagonian Continental Ice Field. From here, 13 glaciers descend on the Atlantic side to flow into the Viedma and Argentino Lakes with one of the few glaciers in the world that is still advancing.

Day 13: El Calafate. Excursion To Perito Moreno Glacier

Location: Perito Moreno Glacier

Accommodation Name: Kosten Aike

Meals Included: Breakfast

EL CALAFATE. EXCURSION TO ESTANCIA NIBEPO AIKE Glaciers & Gauchos Enjoy a morning at leisure to explore El Calafate. You may wish to walk the shores of Lake Argentina, visit the quaint shops, or grab a bite at one the many restaurants. Later, visit the Glaciarium: Patagonia Ice Museum to learn how glaciers form and grow, while learning the history of the Patagonia Icefields. Visit the [LF] GlacioBar, the first ice bar in Argentina, for a frosty beverage before departing for an evening at a historic estancia (ranch). (B,D) TOUR HIGHLIGHTSMALL GROUP EXCLUSIVE Join your small group for an evening to remember to experience ranch life at Estancia Nibepo Aike. Located in the southern arm of Lake Argentina, this historic Argentinian estancia dates back to the early 20th century and preserves the essence of the old Patagonian ranches amid stunning views of Glacier National Park’s wild landscapes. Sip a cup of mate (traditional herbal tea) while enjoying the estancia’s stunning landscape, flora, and fauna. See gauchos (cowboys) performing traditional ranching activities such as sheep-shearing and learn techniques used in threading and rolling wool. Later, enjoy a traditional BBQ dinner while enjoying the sunset.

Day 14: El Calafate,Ushuaia

Location: Ushuaia

Accommodation Name: Cilene del Faro

Meals Included: Breakfast

After breakfast, fly to Ushuaia, Argentina—the end of the world! You’ll have the opportunity to see the Andes Mountains from a [LF] cruise along Beagle Channel. Bask in the feeling of being in the southernmost city in the world, and watch for sea lions, albatrosses, skuas, and other interesting Patagonian fauna. Arrive at Martillo Island, where you have the chance to see a colony of Magellan penguins!

Day 15: Ushuaia. Tierra Del Fuego National Park Excursion

Location: Ushuaia

Accommodation Name: Cilene del Faro

Meals Included: Breakfast, Lunch

USHUAIA. TIERRA DEL FUEGO NATIONAL PARK EXCURSION A Fragile Land of Fire Today, discover Tierra del Fuego National Park, the southernmost national park in the world. Hike around the park, escorted by an expert Naturalist. With stops at Bahia Lapataia, Lago Roca, and Bahia Ensenada, you’ll gain a deeper appreciation for the delicate ecosystems here. (B,L)TOUR HIGHLIGHTSMALL GROUP EXCLUSIVE Today, your small group joins an expert naturalist guide for a hike in the southernmost national park in the world in Tierra del Fuego National Park. Look skyward to spot any of the 50 fascinating bird species who call this paradise home, including Magellanic woodpecker, Andean condor, and austral parakeet. Closer to earth, watch for other inhabitants like red foxes, muskrats, and guanaco.

Day 16: Ushuaia,Buenos Aires

Location: Buenos Aires

Accommodation Name: Loi Suites Recoleta

Meals Included: Breakfast, Dinner

USHUAIA–BUENOS AIRES The Boulevards of Buenos AiresFly to Buenos Aires today, the “Paris of South America” and capital of Argentina. Fabulous food, shopping, and architecture all converge here to create a distinctly Latin vibe. Tonight, enjoy [LF] Argentinian dinner party with local specialties and wine. (B,D)LOCAL FAVORITE LOCAL TASTES Tonight’s dinner is an Argentine Experience! Enjoy a five-course dinner of Argentina’s most famous food (including steak) paired with a variety of the region’s wines. You will also learn how to make your own empanada along with the different folding techniques as well.

Day 17: Buenos Aires

Location: Buenos Aires

Accommodation Name: Loi Suites Recoleta

Meals Included: Breakfast, Dinner

BUENOS AIRES Dinner, Dancing, Dazzling Your included sightseeing this morning starts in La Boca, a vibrant district and site of the city’s first port. Take a short walking tour of this unique enclave at the mouth of the river and then on to San Telmo, famous for its late-colonial buildings and as a popular gathering spot for artists. At the Plaza de Mayo, see La Casa Rosada (the President’s Pink House) and the Metropolitan Cathedral, which houses San Martin’s Mausoleum. Drive past the ornate Teatro Colón opera house before reaching Recoleta Cemetery, burial site of Eva Perón. After an afternoon at leisure, top off the evening at a famous Tango club. Start with a [LF] dance lesson, followed by a farewell dinner. (B,D)LOCAL FAVORITESMALL GROUP EXCLUSIVE The Tango and Argentina go hand in hand tonight as your small group visits a local milonga, or tango house, where professional tango dancers teach the traditional techniques of the Argentine Tango. After learning some of the key dance moves, the professionals will delight you in Tango Show featuring the dance as it has evolved through the ages. Afterward, dine on Argentine steak, specialties and wine.

Day 18: Buenos Aires

Location: Buenos Aires

Accommodation Name: Loi Suites Recoleta

Meals Included: Breakfast

Your vacation ends with breakfast this morning.

What's Included

  • Accommodation

    Accommodation in various hotels including Sheraton Santiago Hotel & Convention Center, Hotel Taha Tai, Remota, Hotel Las Torres, Kosten Aike, Cilene del Faro, and Loi Suites Recoleta.

  • Meals

    Breakfast daily, 8 lunches, and 5 dinners are included.

  • Guided Tours

    Guided tours in Santiago, Easter Island, Torres del Paine National Park, El Calafate, Ushuaia, and Buenos Aires.

  • Transportation

    Flights from Santiago to Easter Island, Punta Arenas, El Calafate, Ushuaia, and Buenos Aires. Scenic drives through Patagonia.

  • Cruises

    Cruise along Beagle Channel and a glacier cruise on Lago Argentino.

  • Entrance Fees

    Entrance fees to various attractions and national parks including Torres del Paine National Park and Los Glaciares National Park.

  • Small Group Discoveries

    Small-Group Discoveries limited to an average of just 20 guests per departure.

What's Not Included

  • International Flights

    International flights to and from the starting and ending points of the tour are not included.

  • Travel Insurance

    Travel insurance is not included and is recommended to be purchased separately.

  • Personal Expenses

    Personal expenses such as souvenirs, additional meals, and beverages not mentioned in the inclusions are not covered.

  • Optional Activities

    Optional activities and excursions not mentioned in the itinerary are not included.

  • Gratuities

    Gratuities for guides, drivers, and hotel staff are not included.

Meals

Breakfast daily, 7 Lunches, 6 Dinners

Small Group

Globus offers Small-Group Discoveries on all South America tour dates. A Small-Group Discovery is limited to an average of just 20 guests per departure. There’s always room to roam with extra space between you and other travelers—while still getting up close and personal to the experiences you’ve been dreaming of. Small-Group Discoveries include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides who ensure that your health and safety is our top priority. A Small-Group Discovery trip is the perfectly sized tour—without the crowds.

UNESCO Sites

Los Glaciares National Park|Torres del Paine National Park

Accommodation

Stay at the Sheraton Santiago Hotel & Convention Center in Santiago, Hotel Taha Tai on Easter Island, Remota in Puerto Natales/Patagonia, Hotel Las Torres in Torres Del Paine/Patagonia, Kosten Aike in El Calafate, Cilene del Faro in Ushuaia, and Loi Suites Recoleta in Buenos Aires.

Notes

Please note that this tour is designed for all levels of fitness, however one should be in suitable physical condition to fully enjoy the experiences. Guests with mobility concerns may experience uneven surfaces specifically for ferry loading and unloading.

Check out our Q&As

  • What kind of transportation is included in the tour?

    The tour includes flights from Santiago to Easter Island, Punta Arenas, El Calafate, Ushuaia, and Buenos Aires. Additionally, there are scenic drives through Patagonia and a cruise on Lago Argentino.

  • What types of accommodation are provided during the tour?

    Accommodation is provided in various hotels including Sheraton Santiago Hotel & Convention Center, Hotel Taha Tai, Remota, Hotel Las Torres, Kosten Aike, Cilene del Faro, and Loi Suites Recoleta.

  • Are meals included in the tour package?

    Yes, the tour package includes breakfast daily, 8 lunches, and 5 dinners.

  • What guided tours are included in the itinerary?

    Guided tours are included in Santiago, Easter Island, Torres del Paine National Park, El Calafate, Ushuaia, and Buenos Aires.

  • Are entrance fees to attractions included in the tour cost?

    Yes, entrance fees to various attractions and national parks including Torres del Paine National Park and Los Glaciares National Park are included.

  • What kind of activities can I expect on Easter Island?

    On Easter Island, you will visit Ahu Vaihu, Ahu Akahanga, Rano Raraku quarry, Ahu Tongariki, Rano Kau Volcano, the ceremonial village of Orongo, Ana Kai Tagata cave, Ahu Akivi, and the Puna Pau topknot quarry.

  • What wildlife might I see in Torres del Paine National Park?

    In Torres del Paine National Park, you might see herds of guanacos, foxes, swans, birds, and possibly condors.

  • What can I expect during the cruise on Lago Argentino?

    During the cruise on Lago Argentino, you will get close views of icebergs and Upsala Glacier. You will also visit the historic ranch, Estancia Cristina, where you can choose between touring and history or more adventurous activities like trekking or exploring by 4-wheel-drive vehicle.

  • What is included in the visit to Perito Moreno Glacier?

    The visit to Perito Moreno Glacier includes a walking tour along the catwalks to marvel at the breathtaking glacier views and possibly see the ice calve and break into the waters below.

  • What activities are planned in Ushuaia?

    In Ushuaia, you will have a cruise along Beagle Channel to see sea lions, albatrosses, skuas, and a colony of Magellan penguins. You will also visit Tierra del Fuego National Park for a hike escorted by an expert Naturalist with stops at Bahia Lapataia, Lago Roca, and Bahia Ensenada.

  • What experiences are included in Buenos Aires?

    In Buenos Aires, you will have a city tour visiting La Boca, San Telmo, Plaza de Mayo, La Casa Rosada, the Metropolitan Cathedral, Teatro Colón opera house, and Recoleta Cemetery. You will also enjoy an Argentinian dinner party with local specialties and wine, and a tango club experience with a dance lesson, dinner, and a tango show.

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

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