Grand Western Canada Vacation

Grand Western Canada Vacation

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13 Days From

$5338

$4949

Grand Western Canada Vacation

13 Days Starting and ending in Vancouver, Canada

Visiting: Vancouver, Kelowna, Banff, Jasper, Kamloops, Whistler, Victoria, North America

Tour operator:

Globus

Tour code:

CP-2025

Guide Type:

Fully Guided

Physical rating:

Medium

Special diets catered:

Vegetarians, Vegans, Meat

Tour operated in:

English

Trip Styles:

Adventure Tours

From: $5338 $4949 Operator discount: -$389

NB: Prices correct on 05-Nov-2024 but subject to change.

This tour is no longer available, please see similar tours below or send an enquiry

Tour Overview

Pack your bags for countless adventures because we’ve packed the best of British Columbia and Alberta into one unforgettable vacation in Canada. From international cities to national parks, snow-dusted summits to vineyard-dotted valleys, dramatic glaciers to soothing hot springs, and the calmest of lakes to the wildest of creatures, Western Canada presents the greatest range of sights and cities, not to mention mountains! On this grand tour of Western Canada, you’ll spend time in the multicultural metropolis of Vancouver and the British-infused city of Victoria before trading the pubs of the “garden city” for the peaks of the Canadian Rockies. Devour the majestic scenery of four national parks – Glacier, Yoho, Banff, and Jasper – get a taste of resort life in renowned Whistler, sip local wine at a charming lakeside resort in Kelowna, and clink your glasses to mountains of fun.

Highlights

  • Welcome to Vancouver

  • Travel into the agricultural region of the Okanagan Valley to the thriving lakefront resort community of Kelowna

  • Drive east and enjoy the panoramic vistas of peaks exceeding 10,000 feet on Rogers Pass at the summit in Canada’s Glacier National Park

  • Take a scenic ride on the Banff Gondola to the top of Sulphur Mountain

  • Visit Lake Louise, whose blue-green waters form a perfect mirror reflection of Mount Victoria

  • Excursion to glacial Maligne Lake for a narrated cruise to Spirit Island

  • Scenic drive on Yellowhead Highway past Mount Robson, the highest peak in the Canadian Rockies

  • Visit the Squamish Lil’wat Cultural Centre, dedicated to the history and culture of the First Nations people

  • Tour Vancouver, including the waterfront, Chinatown, and Stanley Park with its old-growth evergreen forests and totem poles

Places You'll See

Delta Grand Okanagan Resort

Georgian Court Hotel

Banff Park Lodge

Forest Park Hotel

Sandman Signature Hotel

Fairmont Chateau Whistler Resort

Marriott Victoria Inner Harbour

Chateau Jasper

Itinerary

Expand All

Day 1: Arrive In Vancouver,British Columbia

Location: Vancouver

Accommodation: Hotel

Accommodation Name: Georgian Court Hotel

At 6 pm, meet your travel companions for a welcome drink. Your Tour Director will prepare you for your upcoming adventure.
ARRIVE IN VANCOUVER, BRITISH COLUMBIA Welcome to Vancouver! At 6 pm, meet your travel companions for a welcome drink. Your Tour Director will prepare you for your upcoming adventure.

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Day 2: Vancouver,Kelowna

Location: Kelowna

Accommodation: Hotel

Accommodation Name: Delta Grand Okanagan Resort

Meals Included: Breakfast, Dinner

Depart Vancouver and travel into the agricultural region of the Okanagan Valley to the thriving lakefront resort community of Kelowna. Enjoy dinner at a local restaurant tonight.
VANCOUVER–KELOWNA Bountiful Beauty Depart Vancouver and travel into the agricultural region of the Okanagan Valley to the thriving lakefront resort community of Kelowna. Enjoy dinner at a local restaurant tonight. (B,D)


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Day 3: Kelowna,Glacier National Park,Banff,Alberta

Location: Banff

Accommodation Name: Banff Park Lodge

Meals Included: Breakfast


KELOWNA–GLACIER NATIONAL PARK–BANFF, ALBERTA Breathtaking Banff Drive east and enjoy the panoramic vistas of peaks exceeding 10,000 feet on Rogers Pass at the summit in Canada’s Glacier National Park. Continue over the Continental Divide into Alberta before descending Kicking Horse Pass into Banff National Park. (B)

TOUR HIGHLIGHT
PICTURE PERFECT Get ready for a spectacular adventure to explore the beauty of Rocky Mountain peaks, turquoise glacial lakes in Banff National Park - Canada’s first national park. This awe-inspiring natural wonder, where soaring peaks and sapphire lakes meet the heavens for a breathtaking experience like no other on Earth!


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Day 4: Banff

Location: Banff

Accommodation Name: Banff Park Lodge

Meals Included: Breakfast


BANFF Heavenly Heights Breakfast this morning is served on top of Sulphur Mountain. Take a scenic ride on the [LF] Banff Gondola to the top of the mountain and then enjoy spectacular views of the valley below as you savor a flavorful meal. Additional sightseeing in Banff includes a visit to Bow Falls. The balance of the day is at leisure. Consider an optional helicopter flightseeing trip for a bird’s-eye view of the Rockies. (B)

LOCAL FAVORITE
EPIC RIDE Soar to the top of the world on the Banff Gondola ride to the summit of Sulphur Mountain. Enjoy breakfast and be in awe of the magnificent, natural beauty of the Canadian Rockies with breathtaking views you’ll never forget.


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Day 5: Banff,Lake Louise,Columbia Icefield,Jasper

Location: Banff

Accommodation Name: Forest Park Hotel

Meals Included: Breakfast, Dinner


BANFF–LAKE LOUISE–COLUMBIA ICEFIELD –JASPER Rocky Mountain Majesty Visit Lake Louise, whose blue-green waters form a perfect mirror reflection of Mount Victoria. Continue on the awe-inspiring Icefields Parkway past towering peaks and immense hanging glaciers to the Columbia Icefield for a thrilling ride on the Ice Explorer. Discover the power of nature as you drive on the Athabasca Glacier. Continue along the Icefields Parkway to Jasper National Park. Tonight, enjoy a special fireside chat with drumming, singing, and indigenous stories shared by the legendary [LF] Warrior Women. (B,D)

LOCAL FAVORITE
CULTURE & TRADITIONS “Tell me the facts and I’ll learn. Tell me the truth and I’ll believe. But tell me a story and it will live in my heart forever.” So goes the powerful heartbeat of Mother Earth relayed in the stories and songs of Jasper’s Warrior Women. Gather ‘round the fire to hear unforgettable indigenous stories and moving music performed with a passion for sharing tradition and culture.

TOUR HIGHLIGHT
EPIC RIDE Be moved by an expedition across the Athabasca Glacier. Traverse this massive glacier aboard the all-terrain Columbia Ice Explorer and walk on the surface where the Earth’s geology is changing beneath your feet. Feel the force of nature’s strength on an ancient glacier that still carves the face of the Rocky Mountains today.


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Day 6: Jasper. Excursion To Maligne Lake

Location: Jasper

Accommodation Name: Forest Park Hotel

Meals Included: Breakfast


JASPER. EXCURSION TO MALIGNE LAKE Spectacular Jasper National Park Enjoy a short orientation tour to see Jasper’s unspoiled beauty, followed by an excursion to glacial Maligne Lake for a narrated cruise to Spirit Island. Cruise on clear azure waters amid lofty snow-capped peaks and learn the history of Spirit Island. On the return journey, stop to view Maligne Canyon. Balance of the day is at leisure to explore Jasper on your own. Perhaps take an optional float trip down the historic Athabasca River, where your experienced guide will navigate as you absorb the splendor of Jasper National Park. (B)

TOUR HIGHLIGHT
NATURAL WONDERS Spanning nearly 4,250 square miles of spectacular natural beauty, Jasper is the largest national park in the Canadian Rockies. Its vast wilderness, majestic peaks, abundant wildlife, and breathtaking panoramic sights lie below an incredible Dark Sky to thrill stargazers as well. A cruise to Spirit Island on the turquoise waters of Maligne Lake is a spectacular sight to behold as one of the most photographed locations in the world for its jaw-dropping beauty.


MALIGNE-LAKE.jpg

Day 7: Jasper,Kamloops,British Columbia

Location: Kamloops

Accommodation Name: Sandman Signature Hotel

Meals Included: Breakfast


JASPER–KAMLOOPS, BRITISH COLUMBIA Historic British Columbia Scenic drive on Yellowhead Highway past Mount Robson, the highest peak in the Canadian Rockies, en route to Kamloops. (B)

FREE TIME TIPS
EXPLORE MORE in Kamloops with a stroll through downtown to find a wealth of shops, cafes, and eateries amid a vibrant local art and cultural scene in this outdoor mecca for hikers, skiers, and nature lovers. Take a walk through picturesque Riverside Park along the Thompson River for a touch of natural beauty in the heart of this modern city with its roots in 10,000 years of its Native Peoples and early 19th-century fur trading and gold prospecting. Check with your Tour Director for the best way to explore Kamloops or get the maps and tips you need on your handy GlobusGO mobile app!


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Day 8: Kamloops,Whistler

Location: Whistler

Accommodation Name: Fairmont Chateau Whistler Resort

Meals Included: Breakfast


KAMLOOPS–WHISTLER Alpine Adventures Travel to the alpine resort of Whistler, nestled at the base of breathtaking Blackcomb Mountain, for a 2-night stay at the luxury basecamp, the Fairmont Chateau. The evening is free with time to explore. (B)

TOUR HIGHLIGHT
ACCOMMODATION SPOTLIGHT The luxurious Fairmont Chateau Whistler resort is located at the base of Blackcomb Mountain where you’ll enjoy spectacular mountain setting in this stunning architecture that blends with the natural alpine views. Relax in the spa, by the pool, or with a stroll through the Olympic village. Your Tour Director and GlobusGO mobile app have plenty of expert tips, maps, and more.


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Day 9: Whistler

Location: Whistler

Accommodation Name: Fairmont Chateau Whistler Resort

Meals Included: Breakfast


WHISTLER Alpine Adventures Full free day to explore all that Whistler has to offer. (B)

FREE TIME TIPS
EXPLORE MORE in Whistler. You might enjoy a trip on Whistler’s Peak2Peak Gondola, connecting Whistler and Blackcomb Mountains. Enjoy spectacular scenery and incredible photo opportunities as you travel via the longest unsupported gondola span in the world. Other options include a walk in the treetops, a sightseeing excursion by air, shopping in the village, or just relaxing at your resort.


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Day 10: Whistler,Victoria

Location: Victoria

Accommodation Name: Marriott Victoria Inner Harbour

Meals Included: Breakfast


WHISTLER–VICTORIA Ancient Traditions Enjoy a visit and private breakfast at the [LF] Squamish Lil’wat Cultural Centre, dedicated to the history and culture of the First Nations people. Then travel west to catch a BC Ferry to Vancouver Island for Victoria, said to be the most British city outside of Britain. See major attractions on your city orientation tour, including the Fairmont Empress Hotel, Bastion Square, and Thunderbird Park. (B)

LOCAL FAVORITE
CULTURAL GEMS Visit the Squamish Lil’wat Cultural Centre before opening hours where you will be greeted with a First Nations welcome followed by breakfast. The centre is a spectacular setting, which brings to life the history of Native peoples whose traditions and beautiful culture still resonate today.


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Day 11: Victoria

Location: Victoria

Accommodation Name: Marriott Victoria Inner Harbour

Meals Included: Breakfast, Dinner


VICTORIA The Grandest of Gardens This morning and afternoon are free to explore on your own; your Tour Director may recommend an optional wildlife and whale-watching trip. For shoppers, Government Street’s elegant shops and Market Square’s collection of specialty stores are good places to start. Later, visit world-famous [LF] Butchart Gardens, followed by a special dinner in the former greenhouse, renovated to the Blue Poppy Restaurant. (B,D)

LOCAL FAVORITE
PICTURE PERFECT Butchart Gardens, named for the woman who founded this botanical oasis of blooming shades and horticultural design, is a National Historic site for its legacy and lush treasure of millions of flowering beds and over 900 varieties of plants in exquisitely landscaped gardens bring fairytales to life.


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Day 12: Victoria,Vancouver

Location: Vancouver

Accommodation Name: Georgian Court Hotel

Meals Included: Breakfast, Dinner

Board a BC Ferry and cross the Strait of Georgia through the spectacular Gulf Islands, an archipelago known for its Mediterranean-type climate. Tour Vancouver, including the waterfront, Chinatown, and Stanley Park with its old-growth evergreen forests and totem poles. In the evening, join your Tour Director and fellow travel companions for a festive farewell dinner tonight.
VICTORIA–VANCOUVER British Columbia Treasures Board a BC Ferry and cross the Strait of Georgia through the spectacular Gulf Islands, an archipelago known for its Mediterranean-type climate. Tour Vancouver, including the waterfront, Chinatown, and Stanley Park with its old-growth evergreen forests and totem poles. In the evening, join your Tour Director and fellow travel companions for a festive farewell dinner tonight. (B,D)

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Day 13: Vancouver

Location: Vancouver

Meals Included: Breakfast

The tour ends today with guests departing on individual schedules.
VANCOUVER Safe travels until we meet again! The tour ends today with guests departing on individual schedules. (B)

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What's Included

  • Meals

    Breakfast is provided daily, along with 4 dinners.

  • Accommodation

    Accommodation is provided at various hotels including Georgian Court Hotel in Vancouver, Delta Grand Okanagan Resort in Kelowna, Banff Park Lodge in Banff, Forest Park Hotel in Jasper, Sandman Signature Hotel in Kamloops, Fairmont Chateau Whistler Resort in Whistler, and Marriott Victoria Inner Harbour in Victoria.

  • Tour Director

    A Tour Director will be available to guide and assist throughout the tour.

  • Local Guides

    Local guides will be available for specific tours and activities.

  • Transportation

    Transportation between destinations is included.

  • Ferry Ride

    A BC Ferry ride to Vancouver Island is included.

  • Banff Gondola Ride

    A scenic ride on the Banff Gondola to the top of Sulphur Mountain is included.

  • Columbia Icefield

    A thrilling ride on the Ice Explorer at the Columbia Icefield is included.

  • Maligne Lake Cruise

    A narrated cruise to Spirit Island on Maligne Lake is included.

  • Butchart Gardens

    A visit to the world-famous Butchart Gardens is included.

show more

What's Not Included

  • Optional Activities

    Optional activities such as a helicopter flightseeing trip in Banff, a float trip down the Athabasca River in Jasper, and a wildlife and whale-watching trip in Victoria are not included.

  • Personal Expenses

    Personal expenses such as souvenirs, additional meals, and drinks are not included.

  • Travel Insurance

    Travel insurance is not included and is recommended to be purchased separately.

  • Gratuities

    Gratuities for the Tour Director, driver, and local guides are not included.

  • Airfare

    International and domestic airfare to and from the tour starting point is not included.

Meals

Breakfast daily, 4 Dinners

Notes

Visiting and participating in activities in this region may be subject to favorable weather conditions.

Small Group

Globus offers Small-Group Discoveries on select North America dates. A Small-Group Discovery is limited to an average of just 24 guests per departure. There’s always room to roam with extra space between you and other travelers—while still getting up close and personal to the experiences you’ve been dreaming of. Small-Group Discoveries include all the features of a traditional Globus escorted tour, complete with expert Tour Director, Driver, and Local Guides who ensure that your health and safety is our top priority. A Small-Group Discovery trip is the perfectly sized tour—without the crowds.

UNESCO Sites

Banff National Park|Jasper National Park

Accommodation

Stay at top-rated hotels including Georgian Court Hotel in Vancouver, Delta Grand Okanagan Resort in Kelowna, Banff Park Lodge in Banff, Forest Park Hotel in Jasper, Sandman Signature Hotel in Kamloops, Fairmont Chateau Whistler Resort in Whistler, and Marriott Victoria Inner Harbour in Victoria.

Mode of Transport

Transportation between destinations is included, featuring scenic drives, a BC Ferry ride to Vancouver Island, and a thrilling ride on the Ice Explorer at the Columbia Icefield.

Check out our Q&As

  • What kind of meals are included in the tour?

    Breakfast is provided daily, along with 4 dinners.

  • What type of accommodation is provided during the tour?

    Accommodation is provided at various hotels including Georgian Court Hotel in Vancouver, Delta Grand Okanagan Resort in Kelowna, Banff Park Lodge in Banff, Forest Park Hotel in Jasper, Sandman Signature Hotel in Kamloops, Fairmont Chateau Whistler Resort in Whistler, and Marriott Victoria Inner Harbour in Victoria.

  • Is transportation between destinations included in the tour?

    Yes, transportation between destinations is included.

  • Are there any cultural experiences included in the tour?

    Yes, visits to the Squamish Lil’wat Cultural Centre and a special fireside chat with the Warrior Women in Jasper are included.

  • What optional activities are available during the tour?

    Optional activities such as a helicopter flightseeing trip in Banff, a float trip down the Athabasca River in Jasper, and a wildlife and whale-watching trip in Victoria are available but not included.

  • Is travel insurance included in the tour package?

    No, travel insurance is not included and is recommended to be purchased separately.

  • Are gratuities included in the tour package?

    No, gratuities for the Tour Director, driver, and local guides are not included.

  • What are some of the highlights of the tour?

    Highlights include a scenic ride on the Banff Gondola, a visit to Lake Louise, a narrated cruise to Spirit Island on Maligne Lake, and a visit to the world-famous Butchart Gardens.

  • What kind of activities can I expect during the free time in Whistler?

    You might enjoy a trip on Whistler’s Peak2Peak Gondola, a walk in the treetops, a sightseeing excursion by air, shopping in the village, or just relaxing at your resort.

  • How long has the tour company been trading?

    For over 90 years.

  • Will the accommodation included meet local health and safety regulations?

    Yes

  • What policies are in place for Covid-19?

    Please contact us for latest Covid-19 policies

  • What documents will I receive before I travel?

    Travel documents, including any air tickets, itineraries, and other information, are available approximately two to three weeks prior to departure provided full payment has been received.

  • What Ethical Travel credentials does the tour company have?

    The Globus Lighthouse Project - an illuminating initiative where we can all come together to tread lightly and give generously for the globe's greater good. Globus, along with sister companies Avalon Waterways and Cosmos, invite our travellers and partners to help us in supporting causes that provide for a more sustainable planet and a brighter tomorrow.

Reviews of this operator

Lisset  

Great Value for your Money

19-Dec-2022

This is my second time travelling with Globus, would have been my third if not for COVID. The way they plan everything is super organized, the tour managers are very caring and knowledgeable. We always enjoy all the site visits planned for each trip. They start by picking you up from the airport and from then on everything is taken care of up until the last day of your trip, even dropping you off at the airport not matter the time of day or night. The hotels at every city are always great and centrally located so you can walk around during your free time or plan your own visits to different sites.

Joan Cupp (Google Reviewer)  

My go-to escorted travel Co My...

01-Mar-2024

My go-to escorted travel Co My 4th trip with Globus and the did not disappoint. The sales deals they offer make it affordable for me to travel. All of the guides are well versed in the history of the area you travel in.

David R  

What a wonderful trip, thanks Globus

10-Jan-2023

Globus is my favorite travel agency. I tried others, but always come back to Globus. It is a 100% stress free one-stop shop. Easy booking with flight, hotel, transportation and travel insurance all in one place. Great customer service at reasonable prices. Lots of information prepared for the trip to handle travel logistics. I planned and booked my trip within 24 hours. Highly recommended to everyon

Alexander Wright  

Great guide, accommodations, and tours.

28-Dec-2022

We had a fantastic guide, with a great mix of free time and guided tours.

CTRTeach 11  

Globus exceeded my expectations!

20-Dec-2022

This is my first Globus tour. I was pleasantly surprised with the depth and quality. The hotels were top notch, and the cruise on the Nile exceeded my expectations. The cabins were roomy and comfortable, and the food was very good.

Nancy Arias  

The experience was amazing!!

30-Dec-2022

The trip was amazing. Our tour guide was so kind and very knowledgeable. I needed to attend a very important meeting via zoom. She was very understanding and accommodating to my needs and made it happen. I was very grateful! Our driver was by far the best driver I’ve ever encountered! I was beyond impressed with our guide, driver and trip!! I will definitely be back for another adventure!!

Irish Beth Maddock (Google Reviewer)  

Did the Globus Highlands and...

30-Sep-2023

Did the Globus Highlands and Islands Scottish Tour with Ian and Allister. What a trip!! With his sharp wit, immense knowledge and fun humour, Ian absolutely brought Scotland to vivid life with his many tales, informative quips and total, utter passion for history. Was spellbound. Am so VERY thankful I had the opportunity to be on Ian's last bus tour before retiring with Globus. In addition, to being so hard working and helpful, with Allister our driver, I cannot tell you how safe and secure I felt in his capable driving hands. He had some very awkward traffic and interesting roads to navigate with our large bus, (especially on the islands and up north) but he handled it all expertly and without a hitch. So much so, I was able to relax and enjoy the journey. All in all, with our tour, you could tell both these kind men cared very much for those of us who needed the extra help and advice. Made my bucket list trip to Scotland so memorable and wonderful. Thank you Ian and Allister! Globus is truly fortunate to have you both.

Patty Walker (Google Reviewer)  

Specifically, Cosmos Tour of Ireland...

11-Aug-2024

Specifically, Cosmos Tour of Ireland and Scotland. August 2024. Let me begin with the positive , the Tour guide was knowledgable, personable and educated! He also was extremely professional and took a genuine interest in providing the highest quality of service to the client. The bus was clean and comfortable and well maintained. The driver was highly experienced and provided excellent transportation. The excursions were acceptable and enjoyable. The Variety of age groups on the trip made for wonderful traveling companions. But unfortunately, that is where the positive ends. The Leonardo hotels that are part of the chain and experience for this specific tour are below quality. We spent a night in a room with a leak in the ceiling. That was known before we checked in and continued to leak while we were there. Another Leonardo hotel, we could not get out of our room. Due to the carpet being ripped up and blocking the door. Most of these hotels I would have walked away from, had I been on my own individual trip. The customer service is missing, customer safety is also missing in these hotels. There is lack of concern to assist customers to their rooms even when it is there responsibility to change the room, there isn't assistance offered. Never have I experienced where you had to absolutely be your own advocate. Because there is no customer concern or care. Quality of food provided is also below standards. It is frowned upon if you request something and often denied. We even had a situation where another individual was placed in the same room we were in and it was considered a "oh well too bad for you." Again, we had to transport our own luggage and bags to a new room. Only after we were our own advocates. We said this stranger and ourselves are not going to stay in the same room. Finally, we received a good room, a room that would be found acceptable in every day normal travel, and we had to change again. Because there was a missing part in a Radiator and this was known to the hotel but yet they still booked us into a room. The radiator would not turn off and the room was steaming hot. So once again, we had to transfer all of our luggage and personal items and trudged down stairwell and elevators to once again change rooms. This is so sad for a bucket list, once in a lifetime, save your money and go on your anniversary trip. The rooms are old and out, dated with stains and tears in carpets and materials. Some of the missing items are a safety concern. Buyer beware! The communication for traveling in other countries is not to the level of customer service and satisfaction that we are used to, we did not expect this level of unacceptable accommodations, much like staying in a hostile. It is the Globus/Cosmos Travel companies responsibility to make sure their accommodations for housing is up to the level of expectations of their customers. The accommodations provided are a reflection of Globus/Cosmos business model and integrity in the global travel industry. This is not everything we experienced, but just a few examples. At this time, their brand appears to be old, outdated, without concern or care for the safety of their clients or their health and welfare as applied to accomodations.Customer service, is their lost art. Choose carefully for travel service. And I would not recommend Globus or Cosmos.

Suneetha Raja (Google Reviewer)  

I have done Newfoundland &...

06-Jul-2024

I have done Newfoundland & Labrador with Iceberg Festival tour with Globus in June 2024. It was absolute rubbish for the price I paid towards the tour. Terrible hotels, horrible meals, barely any sightseeing that is worth while the visit, most importantly, the Iceberg festival never happened. Globus sold this specific tour departure date as the only way to attend this supposed Iceberg Festival. I felt cheated after paying 3527£ for a 13 day tour considering the only reason I picked this departure date was because I wanted to attend this Iceberg festival. I could have used my time and money in a better way doing a different tour with another company. A Canadian company who did the exact same tour is doing it for £2400. I have been travelling with Globus and Cosmos tours since 2008. However, this company tours have been terrible after the covid shutdowns. They are charging more than the premium companies and not providing the equivalent service on par with the prices. Safe to say that I won't be recommending Globus and Cosmos tours to anyone. Try other tour companies that are on the market.

Lynda Bailey (Google Reviewer)  

I really enjoyed my Cosmos...

11-Jun-2024

I really enjoyed my Cosmos tour to Italy last September. However I was totally disappointed by two major things which completely changed the atmosphere of the holiday for me. One was the 'last minute' rearrangement of one of our hotels which then put us well outside of Florence on a trading estate for two nights instead of walking distance from the city walls. That completely blocked any plans or ideas of enjoying Florence in the evening. My biggest disappointment was the terrible travel arrangements and associated advice about travelling through Heathrow Cosmos put in place for me and for which they refused to be accountable despite the fact that they had made the ticket booking on my behalf and I had asked them for appropriate check in advice at all key points before I travelled. As a result I was put on standby when I should never have been (even the BA departure staff were shocked at this) and separated from my luggage which travelled on a later flight. I spent over 6 hrs of my first day in Rome in the airport waiting for my luggage and subsequent transfer to my hotel, without any assistance from Cosmos or BA airside staff. When I complained after my holiday, Cosmos would not take any responsibility at all for the fact that I lost the first day of my holiday and approx. 50% of the time I was due to spend in Rome, preferring to blame BA who in turn were uncontactable about my complaint. Very poor customer service indeed.

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Operator discount: -$389

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Operator discount: -$454

Book with Confidence

  • Low Deposit

    Globus requires a minimum deposit of 200 GBP per person or the full booking value, whichever is less, with the final balance not due until 90 days before departure.

  • Cancellation Policy

    We don't charge a cancellation fee, here is a summary of globus charges.

    Up to 91 days before tour starts: Forfeit 100% of deposit.

    At 90 days before tour starts: Forfeit 50% of booking price.

    At 29 days before tour starts: Forfeit 80% of booking price.

    At 1 days before tour starts: Forfeit 100% of booking price.

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