Complete Galápagos - Eden

Your G Adventures group trip is met in Quito by a G Adventures representative. The aim of the representative is to give you the

required information for the rest of your journey and to assist with changing money, restaurant and excursion suggestions and general information about the city. We also use local guides where we think more specific knowledge will add to the enjoyment of the places we are visiting- we think it's the best of both worlds. For your shipboard voyage we have a highly experienced shipboard staff and crew, including a Galapagos CEO who is a local naturalist guide certified by the Galapagos National Park.

Max 16, avg 12

16 breakfasts, 14 lunches, 14 dinners

Eating is a big part of traveling. Travelling with G Adventures you experience the vast array of wonderful food that is available out in the world. On our Galapagos yachts, food is included, plentiful and made of fresh local ingredients. Dining is casual, tables are unassigned and the dining room is capable of seating the entire passenger compliment at one time. There is always a selection of different meals available, and vegetarians will find plenty of options. Special dietary requirements can be accommodated with advance notice, please advise us at time of confirmation. Coffee, tea and water are all provided free of charge. All other beverages, alcoholic and non-alcoholic are not included and can be purchased at the bar.

Plane, motorized yacht (Eden), van, panga, private bus.

All local flights to and from the Galapagos are included in the cost of your tour. It is important that we have your passport information at the time of booking in order to process these tickets. Internal flight tickets are issued locally and will be given to you prior to the flight departure.



Flights to either of the airports in the Galapagos leave early in the morning on Day 2 and get you into the islands in the early afternoon. Flights back to the mainland depart between 10:00am and 1:30pm arriving in the early evening.



Please note that all flights to and from the Galapagos make a 1 hour refuelling stop in Guayaquil.



BAGGAGE ALLOWANCE FOR DOMESTIC FLIGHTS TO/FROM THE GALAPAGOS:

Maximum one piece of luggage per person weighing a maximum of 23 kilograms (50 pounds), plus one carry-on piece weighing a maximum of 10 kilograms (22 pounds).

We believe single travellers should not have to pay more to travel so our group trips are designed for shared accommodation and do not involve a single supplement. Single travellers joining group trips are paired in twin or multi-share accommodation with someone of the same sex for the duration of the trip. Some of our Independent trips are designed differently and single travellers on these itineraries must pay the single trip price.

Hotels (2 nts), aboard the Eden in twin-share (bunks, upper deck), twin-share (lower berths), or double cabins (14 nts).

Please note that if you have booked the "My Own Room" option for this tour, you will receive your own single room for all night stops

Cabins on board the Eden are set up with bunk beds (upper deck), twin beds (lower deck), or a double bed (main deck).

For details of your joining hotel please refer to your tour voucher, G Account, the G Adventures App or contact your travel agent.



If you would like to book an airport Arrival transfer for your tour, please contact our Sales Team or your Travel Agent in advance of travel.



If you have paid in advance for an arrival transfer, a G Adventures representative will be at the airport to meet you. If for any reason you are not met at the airport, please call our local support line. If you are unable to make contact for whatever reason, please make your way to the joining point hotel via taxi.





Please note that day 1 is an arrival day and no activities have been planned on this day.



Upon arrival to your Joining Hotel (note that check-in time will be in the afternoon), look for a note or bulletin board in the reception with a note from your CEO. This note will give the details of your Welcome Meeting on day 1 (usually between 5pm and 7pm), where you will get a chance to meet your CEO and other travellers, as well as learn more about how the tour will run. If you don’t see a note, please ask reception for details!



If you are arriving later and will miss the Welcome Meeting, your CEO will leave a note at reception for you with any information you may need, and with morning instructions for the next day.



Excess luggage can be stored free of charge at the joining hotel during your tour if desired.

We don't expect any problems, and nor should you, but if for any reason you are unable to commence your trip as scheduled, as soon as possible please contact your starting point hotel, requesting that you speak to or leave a message for your CEO (if you are not on a group tour please refer to the emergency contact details provided in this dossier). If you are unable to get in touch with your leader, please refer to our emergency contact details. If you have pre-booked an airport transfer and have not made contact with our representative within 30 minutes of clearing customs and immigration, we recommend that you make your own way to the Starting Point hotel, following the Joining Instructions. Please apply to your travel agent on your return for a refund of the transfer cost if this occurs.

Should you need to contact us during a situation of dire need, it is best to first call either the G Adventures Representative (if one is listed below) or our G Adventures Local Office. If for any reason you do not receive an immediate answer, please leave a detailed message and contact information, so they may return your call and assist you as soon as possible.



AIRPORT TRANSFER

If you have purchased an arrival through G Adventures or if an arrival transfer is included in the cost of your tour, please note that:



Your arrival transfer has been arranged based on flight information provided to us. If you are advised of a flight schedule change or flight cancellation within 48 hours of your scheduled arrival time, please call the emergency contact number to advise of your new arrival flight information. If you do not, we will not be able to rearrange your arrival transfer and you will need to make your own way to the starting hotel at your own expense. If your arrival transfer does not arrive within 30 minutes after you have exited the arrivals area please take a taxi to your start point hotel. 



EMERGENCY CONTACT NUMBERS



MONDAY - FRIDAY OFFICE HOURS: (9am to 6pm)

Carmen Martin +593 99 950 6000



SUNDAY - THURSDAY OFFICE HOURS (9am to 6pm)

Daniela Carrion +593 98 238 8550



G Adventures Office Lima, Peru.

After hours Emergency number: +51 99 758 2712 (WhatsApp Available)



If you are unable for any reason to contact our local office, please call the numbers listed below which will connect you directly with our Sales team who will happily assist you. Hours of operation by region can be found here.



Toll-free, North America only: 1 888 800 4100

Calls from UK: 0344 272 0000

Calls from Germany: 0800 365 1000

Calls from Australia: 1 300 796 618

Calls from New Zealand: 0800 333 307

Outside North America, Australia, New Zealand, Germany and the UK: +1 416 260 0999

If you would like to book an airport Departure transfer for your tour, please contact our Sales Team or your Travel Agent in advance of travel.

We recommend the use of a duffel bag or backpack (whichever you find easiest to carry). A good size daypack is also essential. If you don't wish to take all of your luggage with you to Galapagos, please ensure you have an extra bag you can leave behind at hotel storage and pickup on your return.



Please note that Galapagos is a protected National Park so your luggage will be checked before arrival and departure to and from the islands. Don’t bring any food, seeds or other organic material that could affect the delicate ecosystem of the islands.



Porters are not often available, so be prepared to carry your own bags. Please remember that you can leave unnecessary articles in your joining hotel storage room. .



Please do not bring any alcoholic beverages aboard, as your boat has a bar offering a variety of alcoholic drinks and prices are reasonable.



LUGGAGE ALLOWANCE ON THE BOAT: Please note that the amount of luggage you can bring on the boat is LIMITED due to small cabin size. We recommend travellers use soft sided duffel bags of 40-50 litres in capacity. We will accept luggage types onboard, however if you are a single traveller sharing with another traveller, it´s especially important to keep in mind that cabins are small in size and it´s best to pack light. Luggage storage facilities are available at the start hotel for anything you don´t need while you are exploring the Galapagos.



Please note that the electric outlets on this boat are 110v and will have 2 flat prongs. If necessary, please bring an adaptor with you for your electric devices, ie, battery chargers.

Documents:
• Flight info (required) (Printouts of e-tickets may be required at the border)
• Insurance info (required) (With photocopies)
• Passport (required) (With photocopies)
• Vouchers and pre-departure information (required)
• Visas or vaccination certificates (With photocopies)

Essentials:
• Toiletries (required) (Shampoo, bodywash, soap, etc.)
• Binoculars (optional)
• Camera (With extra memory cards and batteries)
• Cash, credit and debit cards
• Day pack (Used for daily excursions or short overnights)
• Ear plugs
• First-aid kit (should contain lip balm with sunscreen, sunscreen, whistle, Aspirin, Ibuprofen, bandaids/plasters, tape, anti-histamines, antibacterial gel/wipes, antiseptic cream, Imodium or similar tablets for mild cases of diarrhea, rehydration powder, water purification tablets or drops, insect repellent, sewing kit, extra prescription drugs you may be taking)
• Flashlight/torch (Headlamps are ideal)
• Fleece top/sweater
• Footwear
• Hat
• Locks for bags
• Long pants/jeans
• Moneybelt
• Outlet adapter
• Personal entertainment (Reading and writing materials, cards, music player, etc.)
• Reusable water bottle
• Shirts/t-shirts
• Sleepwear
• Small travel towel
• Sunglasses
• Swimwear
• Watch and alarm clock
• Waterproof backpack cover
• Windproof rain jacket

Health & Safety:
• Hand sanitizer (required)
• Face masks (Clients will be only be required to wear a face mask where it is mandated by local regulations.)
• Pen (Please bring your own pen for filling out documents.)

Marine:
• Drybag (Will help keep cameras and essentials dry)
• External battery pack
• Motion sickness tablets
• Sarong
• Snorkel gear (optional) (Only if own equipment is preferred.)

Warm Weather:
• Sandals/flip-flops
• Shorts/skirts (Longer shorts/skirts are recommended)
• Sturdy water shoes/sandals
• Sun hat/bandana
• Swimwear

Laundry facilities are available at the start and end hotel at a charge. Full laundry facilities are not available onboard our yachts in the Galapagos. If you do want to do your own laundry we we suggest you bring non-polluting/biodegradable soap.

All countries require a valid passport (with a minimum 6 months validity). Contact your local embassy or consulate for the most up-to-date visa requirements, or see your travel agent. It is your own responsibility to have the correct travel documentation. Visa requirements for your trip will vary depending on where you are from and where you are going. We keep the following information up to date as far as possible, but rules do change and sometimes without warning. While we provide the following information in good faith, it is vital that you check the information yourself and understand that you are fully responsible for your own visa requirements.



Visa information specific to your destination and nationality can be found in our Important Pre-Departure Information page here



** Please note that by February 2nd 2018, it will be mandatory for every traveler to show proof of insurance (covering medical, accident, death) to the immigration authority at the airport or border crossing into Ecuador. This insurance must cover the traveler for their entire length of stay in the country.



If you do not carry proof of insurance and/or an insurance assistance card that satisfies this requirement, it is possible that your entrance into Ecuador could be denied.

LIFE ON BOARD

The daily schedule consists of a shore excursion immediately following breakfast, lunch aboard and perhaps a siesta before the afternoon shore excursion. In the evening after dinner, your naturalist guide will brief you on the islands to be visited the following day. You are ferried from the yacht to shore via small boats called pangas. Landings are either “dry” or “wet”, where you might have to wade ashore in shallow water. Your naturalist guide will accompany you during all excursions.



CLIMATE

Located on the Equator, the Galapagos climate is tempered by the Humboldt Current, so you do not experience extreme heat. The warmest weather is December to June, when temperatures range from 22-33°C (72-90 °F), and the water temperature is in the mid 20s (mid 70°F). From July to November, the temperatures are cooler and range from 18-24°C (60s -75°F). The average water temperature rarely reaches 21°C (70°F).

Every traveller is different and therefore spending money requirements will vary. Some travellers may drink more than others while other travellers like to purchase more souvenirs than most. Due to the remoteness of the Galapagos islands, onboard our vessels, there is no credit card machines therefore only cash is accepted. It is important that you withdraw enough cash for the duration of your trip. Once in the islands, ATM machines are extremely limited and unreliable. Please consider your own spending habits when it comes to allowing for drinks, shopping and tipping. Please also remember the following specific recommendations when planning your trip. We would also recommend to contact your local bank prior to your departure to see if international withdrawals can be done with no issues.

Credit cards and debit cards are very useful for cash advances. Visa cards are the most widely accepted cards. While ATMs are widely available some may not accept all international credit or debit cards. You may need to try at more than one machine if the first does not accept your card. You should also check with your bank before leaving to ensure that your card works internationally. You should be aware that to purchase products or services on a credit card a fee of 5%-10% usually applies. Do not rely on credit or debit cards as your only source of money. A combination of US dollar cash and cards is best. Always take more rather than less, as you don't want to spoil the trip by constantly feeling short of funds. Please bring USD banknotes in denominations smaller than 100, as they can be hard to exchange in Ecuador. 100 dollar bills of certain series (e.g. CB B2) can be especially hard to cash! CURRENCY EXCHANGE TIP: Please be advised that slightly torn notes, notes that have been heavily marked or are faded may be difficult to exchange. It is best to bring notes in fairly good condition, in denominations lower than 100USD (or equivalent). As currency exchange rates can fluctuate often we ask that you refer to the following website for daily exchange rates: www.xe.com

Please also make sure you have access to at least an additional USD $200 (or equivalent) as an 'emergency' fund, to be used when circumstances outside our control (ex. a natural disaster) require a change to our planned route. This is a rare occurrence!

Tipping is an expected - though not compulsory - component of your tour program and an expression of satisfaction with the persons who have assisted you on your tour. Although it may not be customary to you, it is of considerable significance to the people who will take care of you during your travels. At the end of each trip if you felt your G Adventures CEO or and crew did an outstanding job, tipping is appreciated. There will be two envelopes left in your cabin on the final night of your tour, one for the CEO and one for crew members. The amount is entirely a personal preference, however as a guideline a per traveller tip of 7-10 USD, per day for your CEO and 10-15 USD per day for the crew can be used.

Cotopaxi
- Cotopaxi Volcano - Full Day Trip

Quito
- Teleférico (9USD per person)
- Quito City Tour & Equator Line

Santa Cruz Island
- Tortuga Bay Kayaking (15USD per person)

Santa Cruz Island
- Tortuga Bay Hike

Please note inoculations may be required for the country visited. It is your responsibility to consult with your travel doctor for up to date medical travel information well before departure.



You should consult your doctor for up-to-date medical travel information well before departure. We recommend that you carry a First Aid kit and hand sanitizers / antibacterial wipes as well as any personal medical requirements. Please be aware that quite often we are in remote areas and away from medical facilities, and for legal reasons our leaders are prohibited from administering any type of drug including headache tablets, antibiotics, etc. When selecting your trip please carefully read the brochure and itinerary and assess your ability to cope with our style of travel. Please refer to the Physical and Culture Shock ratings for trip specific information. G Adventures reserves the right to exclude any traveller from all or part of a trip without refund if in the reasonable opinion of our CEO they are unable to complete the itinerary without undue risk to themselves and/or the rest of the group.



Please note your Adventure travels to high altitude, in Quito. This is medically defined as anything over 8,000 feet (2,440 meters). Most people can travel to 8,000 feet with minimal effects. However, everyone reacts to altitude differently and altitude sickness can on set with some people irrespective of fitness and age. For details on how to best prepare and what to do in the unlikely event you are effected on your Adventure, please consult your physician.

Many national governments provide a regularly updated advice service on safety issues involved with international travel. We recommend that you check your government's advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while travelling, for the safe keeping of your passport, air tickets, travellers' cheques, cash and other valuable items. Leave your valuable jewellery at home - you won't need it while travelling. Many of the hotels we use have safety deposit boxes, which is the most secure way of storing your valuables. A lock is recommended for securing your luggage. When travelling on a group trip, please note that your CEO has the authority to amend or cancel any part of the trip itinerary if it is deemed necessary due to safety concerns. Your CEO will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and take it easy or explore at your leisure. While your CEO will assist you with options available in a given location please note that any optional activities you undertake are not part of your itinerary, and we offer no representations about the safety of the activity or the standard of the operators running them. Please use your own good judgment when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wandering throughout any major city at night. It is our recommendation to stay in small groups and to take taxis to and from restaurants, or during night time excursions.



Protests and Demonstrations- Protests and demonstrations, even those that are well intended, have the potential to turn violent with no warning. Counter protests can also turn violent. Action by security forces to disperse demonstrators and protesters may occur at any time. If you are in an area where demonstrators or protesters are gathering, avoid the temptation of staying for a good photo opportunity and leave the area immediately.



Water based activities have an element of danger and excitement built into them. We recommend only participating in water based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous element of any water based activities (in countries with varying degrees of operating standards) have a balanced approach to safety. It is our policy not to allow our CEOs to make arrangements on your behalf for water based activities that are not accompanied by guide(s).



Swimming, including snorkeling, is always at your own risk.



We take all prudent measures in relation to your safety. For ways to further enhance your personal safety while traveling, please visit:





www.gadventures.com/travel-resources/safety/

Please take care when wandering about the city on your own, as pick pockets and purse-snatchers are common, particularly in the Old Town. Be safe and leave your passport, credit cards, traveller’s cheques and cash you don’t need in the hotel’s safety deposit box. Most Quiteños are honest and genuinely helpful and friendly, but be safe and enjoy the city!

Illegal drugs will not be tolerated on any trips. Possessing or using drugs not only contravenes the laws of the land but also puts the rest of the group at risk. Smoking marijuana and opium is a part of local culture in some parts of the world but is not acceptable for our travellers. Our philosophy of travel is one of respect towards everyone we encounter, and in particular the local people who make the world the special place it is. The exploitation of prostitutes is completely contrary to this philosophy. Our CEOs have the right to expel any member of the group if drugs are found in their possession or if they use prostitutes.

Travel Insurance: Travel insurance is compulsory in order to participate on any of our trips. When travelling on a group trip, you will not be permitted to join the group until evidence of travel insurance has been sighted by your CEO, who will take note of your insurance details. When selecting a travel insurance policy please bear in mind that all clients must have medical coverage and that we require a minimum coverage of USD 200,000 for repatriation and emergency rescue. We strongly recommend that the policy also covers personal liability, cancellation, curtailment and loss of luggage and personal effects. If you have credit card insurance we require proof of purchase of the trip (a receipt of credit card statement) with a credit card in your name. Contact your bank for details of their participating insurer, the level of coverage and emergency contact telephone number.

After your travels, we want to hear from you! Your feedback information is so important to us that we'll give you 5% off the price of your next G Adventures trip if your feedback is completed on-line within 30 days of finishing your trip. Your tour evaluation will be e-mailed to you 24 hours after the conclusion of your trip. If you do not receive the tour evaluation link in the days after your tour has finished, please drop us a line at customersolutions@gadventures.com and we will send it on to you.

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You must be 18 to travel unaccompanied on a G Adventures tour. For minors travelling with a guardian over 21 years old, the minimum age is 12.

Check-in times and baggage allowances
estrictions vary by airline and can change at any time. For the most up-to-date information for your flight, please contact your airline. We recommend checking in online in advance to avoid potential delays at the airport.

CEO (Chief Experience Officer)/Naturalist Guide while in the Galápagos Islands (certified by the Galápagos National Park Authority), local G Adventures Rep in Quito.

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G Adventures was established in 1990

Most of our trips do not have a single supplement. This means that the accommodation is on a twin share basis and, if travelling on your own, you will be sharing a room with another G Adventures traveller of the same sex. Some tours have an optional single supplement. An optional service that may be available is called "My Own Room". This service allows solo travellers to request their own room.

It's extremely difficult if not impossible to join a tour after it has begun. It is possible to leave a tour early however you will be responsible for your own arrangements from the moment you decide to leave the tour. You would also be responsible for all costs associated with joining a tour late or leaving one early. If you feel this may be necessary, please consult us before you book.

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