Desert & Kasbahs

Check out our Q&As

• Are the local guides on the tour English speaking?

  An English speaking guide will accompany the group throughout the tour, along with the driver. We may also use specialist local guides to give extra information at some of the sites visited during the tour.
  At Encounters Travel we aim to only use local Moroccan guides and drivers. We feel this gives you the best experience of the country and the sites you are seeing and many people describe our Moroccan guides as one of the highlights of their holiday.

• What should I know before travelling?

  It is important when considering and preparing to travel anywhere in the world that you have a good understanding of the country you are visiting, its laws and customs, and the possible risks and situations that may occur. This includes specific risks related to your itinerary (eg. does it involve water & can you swim, are you fit enough for the activities included), as well as more general risks such as terrorism and natural disasters.
  
  
  
  General details and links to more information about health risks, visa requirements, money, and travel insurance are given in these tour notes. We recommend that you re-read all these before your departure as well as the small print of your travel insurance policy so you know exactly what is covered and what is not.
  
  
  
  You should take copies of your important travel documents with you and ideally also store them online securely as a backup. Make sure that you have given us your emergency contact details and told that person where and when you are travelling. Ensure you take enough money with you and that you have access to emergency funds.
  
  
  
  Finally, you should read through and stay updated with the current official government travel advice for your destination. We are registered partners with the UK Foreign Office's 'Travel Aware' campaign which provides further useful and invaluable information.
  
  
  
  

• Are airport transfers included in this tour?

  This tour includes a 24-hour airport arrival transfer service in Casablanca airport. We will meet you as soon as you leave the main airport terminal and transfer you to your hotel. Full details along with local and UK 24-hour contact numbers will be provided on your tour confirmation voucher before you depart. Your arrival transfer will also be included if you add any additional pre-tour nights accommodation with us. If you make your own arrangements for additional accommodation at either the beginning or the end of the tour then you will need to arrange your own airport transfers on these days.
  A departure transfer back to the airport at the end of the tour is not included. However, your tour leader will help you to arrange a local taxi from the hotel to the airport in plenty of time for your flight departure. This saves you money and works very efficiently. The cost for the taxi journey is around GBP 10 / USD 15 / EUR 12 in Marrakech.

• Are all the relevant entry visa’s included in the price of the tour?

  Visa arrangements are the responsibility of the traveller, and requirements are subject to change by the local authorities. We recommend that you contact your closest Moroccan consulate or embassy for current information for your nationality.
  
  Currently, many nationalities (including USA, Canada, UK, European, Australian, New Zealand) do not need to obtain a visa to enter Morocco as long as your stay is for less than 3 months. Other nationalities should check with their local consulate.

• Is there a limit to luggage that can be brought on the tour?

  There is no luggage limit for this tour. However, most airlines restrict you to between 20kg and 25kg for your hold luggage and between 5kg and 10kg for hand luggage. Please check with your airline before travelling to the airport.