The beautiful blue Danube (port-to-port cruise)
The beautiful blue Danube (port-to-port cruise)
The beautiful blue Danube (port-to-port cruise)
8 Days Starting and ending in Vienna
Visiting: Vienna, Melk, Dürnstein, Bratislava, Kalocsa, Budapest, Esztergom, Danube
Tour operator:
Ship Name:
MS BeethovenShip Capacity:
180
Tour operated in:
English , FrenchTrip Styles:
Tour Overview
Explore the abundant treasures of Austria and Hungary on a unique cruise to discover the secrets of the Danube. Admire the colorful alleys of Bratislava that twist around each other like in a fairy-tale village, and the Puszta, the true soul and heart of Hungary. Visit the Gellert baths, which are full of a wide range of balneotherapy services, but also the Sisi Museum, which puts in comparison myth and truth. There, you will be able to contemplate many personal effects as well as the most famous portraits of the legendary Empress.
Itinerary
Day 1 : Vienna
Location: Vienna
Passengers are welcome to board our ship at 6:00 p.m. After comfortably settling into your cabins, we'll introduce our crew at a welcome cocktail. Our ship will depart at 8:00 p.m. towards Melk and sail through the night.
Day 2 : Melk
Location: Melk
Join us on an optional excursion for both packages: Visit the Melk Abbey (only on pre-booking before departure). We'll then cruise up the beautiful Wachau Valley all the way to Drnstein, passing gothic ruins and picturesque villages along the way. Once we arrive, we'll take a tour of this charming medieval town with our hostess. We'll return on board at the end of the afternoon and continue cruising towards Bratislava.
Day 2 : Dürnstein
Location: Dürnstein
Dürnstein is a town located in the Northeast of Austria, situated on the Danube river. It is part of the UNESCO World Heritage site and wine region of Wachauer. It is a popular destination for wine lovers as many wineries offer accommodation. In addition to wine tasting and vineyard tours, visitors will find exploring the area on foot is easy and enjoyable. Take one of the many beautiful hiking trails across ancient rocks and admire the impressive views across the Danube valley. Children will enjoy exploring the outdoors of Dürnstein too, with outdoor playgrounds and theme trails available to keep them entertained. In addition, children and adults will enjoy Austria’s only outdoor biological swimming pool, Kuenringerbad, with an average temperature of 23 degrees celsius. Enjoy views of the town from overhead helicopter tours, leisurely river excursions, or hike up into the mountains and explore some of Dürnstein’s ruins. The mountains offer the ruins of Dürnstein castle and city wall as well as beautiful flora and fauna to spot.
Day 3 : Bratislava
Location: Bratislava
Join us for the optional excursions proposed:CLASSIC: Guided Tour of Bratislava.DISCOVER: Hiking in Bratislava: the Little Carpathians. From Devin Castle, we'll take in the splendid view of Bratislava.The afternoon will be spent cruising.
Day 4 : Kalocsa
Location: Kalocsa
Join us on an optional excursion for both packages: the Puszta, its wonderful landscapes and unusual fauna (including a traditional horse show.) The afternoon will be spent cruising towards Budapest, reaching it in the night.
Day 5 : Budapest
Location: Budapest
Join us on an optional excursion for both packages: Guided tour of Budapest, the metropolis that was once two distinct cities united only in 1873: Buda, on one bank with its rolling hills and valleys; and Pest, on the other, with its flatter landscape offering a panoramic view over the banks of the Danube.Join us for optional excursions: Discover the Gellert Baths and Spa(not included in the packages) or Budapest Market Halls (not included in the packages).In the evening, join us on an excursion for both packages: Evening of traditional entertainment in Budapest.
Day 6 : Budapest
Location: Budapest
Once we arrive, enjoy some free time in Esztergom, one of the oldest cities in Hungary. The afternoon will be spent cruising to Vienna. Tonight is our gala evening. Our ship will sail through the night.
Day 6 : Esztergom
Location: Esztergom
Day 7 : Vienna
Location: Vienna
Join us for the optional excursions proposed:CLASSIC: Guided visit of Vienna and Schnbrunn Castle (only on pre-booking before departure).DISCOVERY: The high art of Viennese living: Music and Viennese cafes. We'll stroll through the city and visit back stage in the Konzerthaus(2) concert hall. After our tour, enjoy a steaming cup of Vienna Coffee and a delicious pastry.In the afternoon, join us on an optional excursion for both packages: Guided tour of Hofburg Palace, the Hapsburg's winter residence and its Sisi Museum (only on pre-booking before departure).In the evening, join us on an optional excursion proposed for both packages: Concert of Viennese music (subject to availability).
Day 8 : Vienna
Location: Vienna
Enjoy one last buffet breakfast on board before disembarking at 9:00 a.m. End of our services.
Ship Details
MS Beethoven
Ship Overview
Named after the famous German virtuoso, the MS Beethoven sails on the Rhine and Danube rivers. It takes cruise passengers to discover the many wonders offered by these two romantic rivers.
Completely renovated in 2010, the MS Beethoven is a standard ship that measures 110m long and 11m wide and accommodates 180 passengers in 90 cabins on 3 decks. The size of a cabin is between 11.50m2 to 13m2, offering amenities and providing guests with all the comforts they need during their stay. The refined decoration and the elegant and friendly atmosphere are in perfect harmony with its environment. Located at the main deck, the restaurant, where all meals are served during the cruise, offers a delicate cuisine in a refined setting, where wide windows allow you to fully enjoy the panorama. Situated on the middle deck is the lounge / bar with a dance floor, while a piano-bar welcomes cruise passengers on the upper deck in a cozy atmosphere. Comfortable sun loungers are provided on the sun deck, the ideal place to relax and admire the surrounding landscapes.
Ship Details
Ship Name:
MS Beethoven
Adults Only Areas:
no kids
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
4 Anchors Class
Ship Style:
premium
Ship Type:
river
Ship Kind:
Riverboat
Ship Currency:
EUR
Ship Language:
fr+en
Ship Capacity:
180
Ship Crew Count:
34
Number of Decks:
4
Number of Cabins:
90
Number of Large Cabins:
0
Number of Wheelchair-Friendy Cabins:
1
Ship Launch Year:
2004
Ship Refit Year:
2010
Ship Gross Tonnage:
15000
Ship Length (Meters):
110 M
Ship Width (Meters):
11 M
Ship Speed (Knots):
9 Kn
Deck Plans
Main Deck
RestaurantCat. A Double CabinCat. B Double CabinCat. C Double Cabin
Middle Deck
Lounge/BarReceptionCat. A Double CabinCat. B Double CabinCat. C Double CabinCat. B PRM Cabin
Sun Deck
Sun Loungers
Upper Deck
Piano BarCat. A Double CabinCat. B Double CabinCat. C Double Cabin
Cabins
Enjoy the comforts of home onboard with CroisiEurope. Cosy, tastefully decorated cabins greet passengers like a home from home. After dinner, retire to your private cabin in comfort for the night; all cabins are tastefully decorated and are equipped with all amenities required for your comfort.
Middle Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_P2 )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 1 Double Bed - Accessible Cabin Cat B (Grade B_PMR_P2 )
Spacious and comfortable cabin adapted for passengers with reduced mobility and equipped with 1 double bed, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 1 Double Bed Cat C (Grade C_DBL_PS )
Cabin equipped with one double bed, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the upper deck, its French balcony and sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Double Cabins (Grade A_GLS_PS C_DBL_PS B_GLS_PS A_GLS_P2 A_GLS_PP B_GLS_P2 B_PMR_P2 C_DBL_P2 C_DBL_PP C_GLS_P2 C_GLS_PP B_GLS_PP )
All cabins are located above water level and offer panoramic views of the scenery. Spacious and comfortable, they offer guests twin or a double bed, with a bathroom including a shower, WC and washbasin, and with towels provided onboard. They are also equipped with satellite television, radio, hairdryer and safe. The cabins located on the upper deck have large picture windows.AMENITIESTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_P2 )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_P2 )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat B (Grade B_GLS_PS )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the upper deck, its French balcony and sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 1 Double Bed Cat (Grade C_DBL_PP )
Cabin equipped with one double bed, private bathroom with shower and bath products, telephone, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Middle Deck 1 Double Bed Cat C (Grade C_DBL_P2 )
Cabin equipped with one double bed, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the middle deck with high sliding windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Upper Deck 2 Adjustable Twin Beds Cat A (Grade A_GLS_PS )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the upper deck, its French balcony and sliding window offers a great view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Main Deck 2 Adjustable Twin Beds Cat C (Grade C_GLS_PP )
Spacious and comfortable cabin equipped with two beds that can be separated, private bathroom with shower and bath products, TV, safe, hairdryer and radio. Located on the main deck with high windows, it offers a panoramic view of the landscapes.AmenitiesTVTelephone (for internal calls only)Bathroom with shower and toiletTowelsSafeIndependent air-conditioningElectricity 220VWi-FiPlease note that there is no laundry service on board the ship.
Dining
The only "floating" hotel structures of its type in France, CroisiEurope reigns supreme over the kitchens on its boats. In charge of the company's Chefs, Alain Bohn manages and designs his cuisine and specific menus in the pure tradition of French cooking with his passionate kitchen teams. From time to time, CroisiEurope joins forces with a number of renowned Chefs such as Paul Bocuse, Marc Haeberlin or Emile Jung to organise gastronomic cruises full of taste and flavour.
Dining aboard a CroisiEurope cruise is always a pleasure. Food is taken seriously and it shows. You'll soon become firm friends with your waiter and you'll quickly come to admire the choices made by world-renowned sommelier, Serge Dubs.
Main Restaurant
Located on the main deck, the restaurant is where all meals are served during your cruise. It seats all guests at tables which vary in size with a panoramic view. The atmosphere is casual but elegant.
Entertainment
CroisiEurope ensures that there are a number of activities and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.
Lounge Bar with Dancefloor
The tastefully decorated lounge, is located at the front of the ship and offers panoramic views. Cocktails and games, dancing, and other forms of entertainment all happen here.
Pianorama Bar
Unwind in this pleasurable place with a cocktail in hand while listening to the piano. And maybe we will get the pleasure to listen to your talent…
Reception Desk
Perfect place to meet up with friends before excursions or to ask any information you may need to the staff. The Gift Shop is also located here, you'll find a wide assortment of souvenirs, CroisiEurope products and post cards.
Sun Deck
Take advantage of the sun deck to relax! It is equipped with chairs and deckchairs, allowing you to cool off while enjoying a panoramic view of the magnificent landscapes.
Terrace
Located at the back of the ship, you can easily meet up with friends and relax while enjoying the view.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.Below, and by destination, take a look at the sumptuous tours you could do during your cruise in the most beautiful countries in the world, be that in Europe or beyond.
Kids and Teens
Please note: There are no children's facilities on board.
Health & Fitness
Start your day joining us for a morning fitness class on the sun deck.
Fitness
Start your day by joining us for a morning fitness class on the sun deck.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
How much should I leave? A tip between €5 and €10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restriction
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorisations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
It is perfectly possible to cruise with your baby.Due to space constraints, our boats do not have baby equipment on board.If you are taking an infant or baby on board, be sure to bring the necessary equipment and supplies, such as a portable bed, stroller, child carrier, diapers.For children over the age of one, remember to reserve age-appropriate menus at the time of booking. For your convenience, we can heat up your children's bottles or food.
Dietary Requirements
Please advise the reservation agent at time of booking of any special dietary requirements you may have and they will make every effort to accommodate your request.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Persons with Reduced Mobility: Adapted Cabins
CroisiEurope welcomes passengers with reduced mobility and endeavours to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilising floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.With the help of http://www.specialneedsatsea.com/ we may be able to arrange further assistance on request.Please contact your travel agent for any additional information.
Safety on Board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety instructions will be provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Dietary Requirements
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and strives to facilitate their access to the places of conviviality on board and to the suggested excursions. Before making a reservation, our company invites you to mention your specific needs to one of our agents, so that we can offer you the most suitable boat.People with reduced mobility or with mobility difficulties can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck boats have elevators that provide access to the different decks, as well as to the dining room, the lounge and the toilets adapted to people with reduced mobility.Our two-deck boats, on the other hand, are designed in terms of layout so that the common facilities (restaurant, lounge-bar, reception) are all on one level: the main deck, which also has cabins.Some of our excursions may cause difficulties for people with reduced mobility (walking for several hours, unsteady ground surfaces, unevenness, ...), participation in the excursions as well as the trip is subject to the passenger's sufficient mobility.We invite you to contact your CroisiEurope agent or your usual travel agency for further information.
Wi-Fi & Internet Access
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
Check out our Q&As
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.