From Morocco's Imperial Cities to the Andalusian Flatlands, from Arrecife to Malaga. Magnificent Mudéjar Art (port-to-port package)
From Morocco's Imperial Cities to the Andalusian Flatlands, from Arrecife to Malaga. Magnificent Mudéjar Art (port-to-port package)
From Morocco's Imperial Cities to the Andalusian Flatlands, from Arrecife to Malaga. Magnificent Mudéjar Art (port-to-port package)
8 Days Starting in Arrecifes and ending in Málaga
Visiting: Arrecifes, Agadir, Casablanca, Tanger Med, Málaga
Tour operator:
Ship Name:
MV La Belle des OcéansShip Capacity:
130
Tour operated in:
English , FrenchTrip Styles:
Tour Overview
Although the Strait of Gibraltar separates Spain and Morocco, they share a rich, common history. Our trip will focus on Mudjar art, a mix of styles that appeared between the Moorish invasions and the Spanish Reconquista. Join us on a fascinating cruise under the golden sunshine in Andalusia to the lively atmosphere of the traditional Moroccan bazaars known as souks.
Itinerary
Day 1 : Arrecifes
Location: Arrecifes
Passengers are welcome to board at 6:00 p.m. We'll introduce our crew at a welcome cocktail before dinner on board. The rest of the evening is yours to do as you please.
Day 3 : Agadir
Location: Agadir
We'll leave for an optional day-long excursion to Marrakesh (lunch included). An Imperial City and the capital of the mid-southwestern region of Marrakesh-Safi, Marrakesh has a particularly dense history. OR We'll leave for an optional day-long excursion to Taroudant and Tiout in southern Morocco (lunch included). Discover authentic Morocco as we travel through the Anti-Atlas Mountains. We'll visit Taroudant, one of the most fascinating destinations in the country, and stroll through the Tiout palm grove.
Shaped by the Atlas Mountains on one side, Agadir is framed on the other by a magnificent crescent-shaped beach. While little is known of the city’s origins, the Portuguese created a fortress here at the end of the 15th century, naming it Santa Cruz de Ghir. Freed from Portugal’s occupation by the Saadians in 1540, Agadir grew into a colourful and prosperous port and became newsworthy in 1911 when a German gunboat, the Panther, sailed into the bay as a protest against the division of North Africa between the Spanish and French. Morocco gained independence from the French in 1956, an event which was closely followed in Agadir by the tragic earthquake of 1960. The city, which has been rebuilt to represent the ‘new nation’, is blessed by fine sandy beaches overlooked by luxurious hotels and a great selection of cafés and restaurants. Please note that vendors in the souks can be very persistent and eager to make a sale.
Day 5 : Casablanca
Location: Casablanca
In the morning, join us for an optional guided tour of Casablanca. This young and dynamic city is a must-see for anyone wanting to get a true feel for the country. This afternoon, we'll set off on an optional visit to Rabat. This coastal town, one of four Imperial Cities of Morocco, is listed as a UNESCO World Heritage Site. Tonight is our festive gala evening.
The original settlement formed on the site of Casablanca by the Berbers became the kingdom of Anfa, and during the 15th century harboured pirates who raided the Portuguese coast. In retaliation for the attacks, the Portuguese destroyed Anfa and founded the town they called Casa Branca (white house). They remained here until an earthquake in 1755 and the town was subsequently rebuilt by Mohammed ben Abdallah, whose legacy of mosques and houses can still be seen in the old Medina. Casablanca acquired its present-day name when the Spanish obtained special port privileges in 1781. The French landed here in 1907, later establishing a protectorate and modelling the town on the port of Marseilles. Today Casablanca is Morocco’s largest city, its most significant port and the centre of commerce and industry. The city is a vibrant fusion of European, African and Arabian influences and its French colonial architecture and art deco buildings seamlessly blend in with the busy, colourful markets. Please note that vendors in the souks can be very persistent and eager to make a sale.
Day 6 : Tanger Med
Location: Tanger Med
Early in the morning, we'll pass the Strait of Gibraltar. We'll leave for an optional day-long excursion to Chefchaouen (lunch included). Discover one of the most beautiful towns in Morocco. Tonight, a Moroccan evening complete with traditional couscous awaits you.
Day 7 : Málaga
Location: Málaga
Join us for an optional excursion to Granada (including lunch). We'll visit a true wonder of Moorish art: the Alhambra, whose stunning palaces and captivating gardens are framed by the surrounding mountains. Enjoy a drink on the Sun Deck before a lecture in the lounge.
As you sail into Malaga you will notice what an idyllic setting the city enjoys on the famous Costa del Sol. To the east of this provincial capital, the coast along the region of La Axarqua is scattered with villages, farmland and sleepy fishing hamlets - the epitome of traditional rural Spain. To the west stretches a continuous city where the razzmatazz and bustle creates a colourful contrast that is easily recognisable as the Costa del Sol. Surrounding the region, the Penibéetica Mountains provide an attractive backdrop overlooking the lower terraced slopes which yield olives and almonds. This spectacular mountain chain shelters the province from cold northerly winds, giving it a reputation as a therapeutic and exotic place in which to escape from cold northern climes. Malaga is also the gateway to many of Andalusia's enchanting historic villages, towns and cities.
Overnight
Day 8 : Málaga
Location: Málaga
Enjoy breakfast on board this morning before disembarking at 9:00 a.m. End of our services. Or you can continue your vacation on board La Belle des Ocans with a cruise along the Spanish coast from Malaga to Barcelona. Ask us about back-to-back cruises(3) and the detailed program for Ref. MGB.
As you sail into Malaga you will notice what an idyllic setting the city enjoys on the famous Costa del Sol. To the east of this provincial capital, the coast along the region of La Axarqua is scattered with villages, farmland and sleepy fishing hamlets - the epitome of traditional rural Spain. To the west stretches a continuous city where the razzmatazz and bustle creates a colourful contrast that is easily recognisable as the Costa del Sol. Surrounding the region, the Penibéetica Mountains provide an attractive backdrop overlooking the lower terraced slopes which yield olives and almonds. This spectacular mountain chain shelters the province from cold northerly winds, giving it a reputation as a therapeutic and exotic place in which to escape from cold northern climes. Malaga is also the gateway to many of Andalusia's enchanting historic villages, towns and cities.
Ship Details
MV La Belle des Océans
Ship Overview
It has navigated the world’s seas, drawing its long and majestic silhouette on the most distant horizons. A prestigious Premium ship, the MV La Belle des Océans provides the perfect setting from which to discover new itineraries and visit dream destinations.
The MV La Belle des Océans, an elegant and perfectly sized Premium ship measuring 103 meters long by 15 meters wide, has 7 decks. It can accommodate 130 passengers in 65 spacious cabins and suites, all with exterior views. On board, every step is an adventure. From the lounge / bar to the swimming pool and the fitness center, from the spa to the wellness lounge, between well-thought-out spaces and tailormade services, everything has been designed to offer high-end
comfort and make the cruise unforgettable. The restaurant, where all meals are served during the cruise, offers delicate contemporary and international cuisine in a
refined setting, where large windows allow guests to enjoy the panorama. A grill restaurant, as well as a bar / lounge, are also located near the pool.
Ship Details
Ship Name:
MV La Belle des Océans
Adults Only Areas:
adults only
Ship Children Facilities:
none
Ship Nursery:
none
Smoking Areas:
some
Ship Size:
boutique
Ship Class:
5-Anchors Class
Ship Style:
premium
Ship Type:
ocean
Ship Kind:
Yacht
Ship Currency:
USD
Ship Language:
fr+en
Ship Capacity:
130
Ship Crew Count:
73
Number of Decks:
5
Number of Cabins:
65
Number of Large Cabins:
2
Number of Wheelchair-Friendy Cabins:
0
Ship Launch Year:
1990
Ship Refit Year:
2014
Ship Gross Tonnage:
5218
Ship Length (Meters):
103 M
Ship Width (Meters):
15 M
Ship Speed (Knots):
14 Kn
Deck Plans
Deck 3
Horizon CabinPRM cabinRestaurantMedical Centre
Deck 4
ReceptionZodiacsLounge BarHorizon Cabin
Deck 5
PromenadeBarBar "Discoverer Lounge"Grill RestaurantSwimming PoolHorizon CabinBoardwalk
Deck 6
Ocean SuiteRiviera SuitePanorama Suite
Deck 7
Fitness CentreSun DeckSun LoungersWellness AreaBar
Cabins
There are four types of accommodation on board.
Ocean Suite (Grade CAT6OF )
Located on deck 6 (1 suite):Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Grade CAT2H CAT3H CAT1H CAT1 CAT2 CAT3 2P6_FA10 2PX_FA10 CAT4D CAT5D )
Located on deck 3, 4 & 5 (1 accessible cabin):Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Deck 4) (Grade CAT2H )
Spacious and comfortable cabin equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Riviera Suite With 1 Spare Bed (Deck 6) (Grade CAT5RF )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, seating area with sofas including a sofa bed for one child (up to 10 years old), desk, flat screen TV, fridge, hairdryer and telephone. Complete with a private balcony with wooden parquet, patio furniture and floor-to-ceiling glass door. Capture passing ocean scenes through your large panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Deck 3) (Grade CAT1H )
Spacious and comfortable cabin equipped with two single beds or one double bed, storage spaces, seating area with armchairs, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Enjoy the passing scenery through two porthole windows.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Panorama Suite (Grade CAT4P CAT4P_CU )
Located on deck 6 (5 cabins: 4x 269 sq ft and 1x 204 sq ft): Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Suite - Accessible Cabin (Deck 3) (Grade CAT1H_HA )
Spacious and comfortable cabin equipped with two single beds or one double bed, adapted for passengers with reduced mobility with storage spaces, seating area with armchairs, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Enjoy the passing scenery through two porthole windows.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Panorama Suite (Deck 6) (Grade CAT4P )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your windows while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Panorama Suite Cu (Deck 6) (Grade CAT4P_CU )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your windows while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Suite (Grade CAT2H CAT3H CAT1H CAT1 CAT2 CAT3 2P6_FA10 2PX_FA10 CAT4D CAT5D )
Located on deck 3, 4 & 5 (1 accessible cabin): Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Riviera Suite (Deck 6) (Grade CAT5R )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, seating area with sofas, desk, flat screen TV, fridge, hairdryer and telephone. Complete with a private balcony with wooden parquet, patio furniture and floor-to-ceiling glass door. Capture passing ocean scenes through your large panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Horizon Cabin (Deck 5) (Grade CAT3H )
Spacious and comfortable cabin equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, desk, flat screen TV, fridge, hairdryer and telephone. Capture passing ocean scenes through your panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Ocean Suite With 1 Spare Bed (Deck 6) (Grade CAT6OF )
Spacious and comfortable suite equipped with two single beds or one double bed, storage spaces, marbled bathroom with walk-in shower, dressing room with personal safe, living room with sitting area including a sofa bed for one child (up to 10 years old), desk, flat screen TV, fridge, espresso machine, hairdryer and telephone. Complete with a private balcony with wooden parquet, patio furniture and floor-to-ceiling glass door. Capture passing ocean scenes through your large panoramic window while relaxing in the armchairs of the seating area.AmenitiesStorage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clockPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Riviera Suite (Grade CAT5RF CAT5R )
Located on deck 6 (8 suites): Storage drawsMarbled bathroom with walk-in showerFitted wardrobe with personal safeWriting deskFlat-screen TVRefrigeratorHair dryerRadio alarm clock with iPod docking stationPhone110-volts outlets onlyUnlimited standard WiFiIndependent air-conditioningTelephone (for internal calls only)
Dining
Dining aboard a CroisiEurope cruise is always a pleasure. Food is taken seriously and it shows. You'll soon become firm friends with your waiter and you'll quickly come to admire the choices made by world-renowned sommelier, Serge Dubs.
Grill Restaurant
Located around the swimming pool, this restaurant offers an alternative to the other onboard catering areas. An adjoining terrace on deck 6 welcomes you to admire the magnificent landscapes. (complimentary)
Restaurant
The restaurant serves contemporary, international cuisine in a warm and elegant atmosphere. Whilst breakfast and lunch are served buffet style, dinner will be on plate service basis. (complimentary)
Entertainment
CroisiEurope ensures that there are a number of activities and events onboard that guests can take part in. These include pre-dinner games and dinner dances along with a number of events in the ship’s lounge.
Day Lounge Bar
The Day Lounge is where all buffet- breakfasts and lunches are served aboard your premium-rated ship. This comfortable seating area with plenty of natural light is an ideal place to relax and reflect on the day’s activities and future excursions to come.
Discoverer Lounge Bar
The Discoverer Lounge offers unlimited tea and coffee aboard your ship. This comfortable seating area with plenty of natural light is an ideal place to relax and reflect on the day’s activities and future excursions to come.
Explorer Lounge & Bar
Enjoy panoramic views of the landscapes in the Explorer Lounge where all conferences and any planned presentation on the program take place. During cocktail hours and after dinner, musicians will perform for your entertainment.
Oceans Bar & Lounge
This comfortable seating area with plenty of natural light is an ideal place to relax and reflect on the day’s activities and future excursions to come.
Reception Desk
Perfect place to meet up with friends before excursions or to ask any information you may need to the staff.
Sun Deck
Take advantage of the sun deck to relax and enjoy the views of the landscapes.
Enrichment
Excursions
We offer on all our cruises numerous and surprising excursions. You may prefer to stay aboard our cruise ships and enjoy the tranquillity, but we have an extensive range of excursions we offer that are great ways to discover each country in detail. (All excursions are optional)Always with the help of our guides, you will visit tremendous cities, picturesque landscapes, and great activities with our bike rides, scenic tours, tastings, whole days visits or evenings out to appreciate the cities by night.To offer you the best experience, we offer classic or discovery excursion packages, the latter offering atypical tours, original themes or even helicopter flights.
Kids and Teens
Please note: that there are no children's facilities onboard.
Health & Fitness
On board you'll find a pool, spa, gym and salon.
Beauty Salon
Maintain your fresh look throughout your cruise thanks to the services proposed in the Beauty salon: manicure, pedicure and massages. Appointments for these services may be made onboard the ship.
Fitness Centre
The Belle des Océans is equipped with a fitness room that is open daily.
Spa & Salon
Maintain your fresh look throughout your luxury cruise thanks to the services proposed in the Beauty salon: manicure, pedicure and massages. Appointments for these services may be made onboard the ship.
Swimming Pool
On warm climate cruises, outdoor life on board revolves around the Pool Deck located aft of the ship. People socialize and lounge at the Pool Bar and around the very refreshing swimming pool, perfect for cooling off in warm weather. Its relaxing atmosphere will also be ideal in cooler weather.
Gratuities
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew.
This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels.
A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want.
An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
Useful Information
Age Restrictions
Reservations from minors shall not be accepted by the travel agency but must be made by the parents or other adults of more than 18 years of age with the necessary authorizations. Minors of under 18 years of age are not permitted to travel on board unaccompanied. They must be accompanied by parents or adults of more than 18 years of age. No alcoholic beverages shall be served to minors on board. Proof of the customer’s age may be requested by the ship’s personnel.
Babies on board: bring your own equipment
Due to space constraints, our ships do not have "baby" equipment on board.If you are travelling with an infant or baby, please be sure to bring the necessary supplies and equipment, such as a travel cot, a pushchair, a child carrier, nappies, etc.For children over 1 year old, remember to book age-appropriate menus at the time of booking. For your comfort, we can warm baby bottles and food for your children.
Disabled Facilities
All passengers shall ensure that they are medically, physically and / or in a psychic way fit to undertake a trip without endangering their life or the life of others. No medical services are offered aboard our ships. Any passenger with a physical or mental incapacity, limited capacity of mobility, having an illness requiring treatment or medical care, or pregnant women should inform the travel agent at the time of booking. No reservations can be accepted for passengers whose physical or mental condition is likely to render their participation in the cruise or in the vacation impossible or dangerous for themselves or others, or who require forms of care or assistance impossible to guarantee aboard ship, notably because of unsuitable infrastructure. Some suppliers (hoteliers, airlines and cruise companies, etc) may require a medical certificate confirming that the passenger is fit to travel or they may refuse to accept the booking if they feel that they will be unable to guarantee any assistance or treatment deemed necessary for the health and well-being of the passenger. Participation in the voyage and in excursions is subject to the condition of the passenger having sufficient mobility. If necessary, the disabled may be accompanied at their own expense to obtain the required assistance.If CroisiEurope considers it strictly necessary for the safety and comfort of the passenger, bookings of persons with disabilities or reduced mobility will be subject to the condition that a companion able to assist the disabled or mobility-impaired passenger be present. This requirement is entirely dependent on CROISIEUROPE’s assessment of the safety related needs of the disabled or mobility-impaired passenger and may vary from one route to another and/or from one boat to another.If the disabled or reduced mobility person requests and requires special assistance (care, supervision), they must be accompanied by a companion who can provide the required assistance at their own expense.All personal accidents, diversions or forced stopover costs disrupting the course of the cruise shall be at the liability of the passenger having concealed his unfitness to travel.We recommend the wearing of footwear suitable for life aboard and for excursions with non-slip soles.Some vaccinations, although not mandatory, may be recommended by health authorities.
Dress Code
During the day, you will be more comfortable in a casual outfit.We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet.Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella.Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions!Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie.Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
Health
There is no nurse or doctor on board the boats of our fleet. In the event of an emergency, the purser will contact the nearest hospital or medical service, the boat will make stop-over so that medical care can be provided as quickly as possible to the person.A defibrillator is available on board each boat. On board, at least two people hold the Lifeguard Rescuer at Work certificate and have been trained to use this device.If you are worried about a health problem, please consult your doctor before going on your cruise and undergo a complete check-up. We remain at your disposal in case of emergency.Finally, do not forget to bring any medication packaged in their labeled boxes) and the corresponding prescriptions. Have them renewed if necessary before your departure.
Languages on Board
The official languages ??on board our ships are French and English.Our team members and tour guides speak English fluently. They also speak other major European languages, such as German, Italian and Spanish.Indeed, CroisiEurope has more than 19 different nationalities among its employees (French, Germans, Austrians, Hungarians, Spaniards, Italians, Portuguese, Filipinos ...)On board, menus, information about the cruise, shore excursions, and important messages are communicated in French and in English. They may also be advertised in another language, depending on the nationality of the passengers on board.
Personal Expenses
You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar.How to pay on board?CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases.CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
Safety on board
All our ships (except the African Dream) are certified Bureau Veritas.Life jackets and life buoy are located in your cabins as well as on the sun deck.During the presentation of the crew, all safety insctructions will be provided.Animals are not accepted on board.
Smoking Policy
For safety reasons, it is forbidden to smoke on board any of our fleet , as it is a closed environment. However, smokers are invited to go to the sun deck, where ashtrays are provided.
Special Diets & Allergies
Please inform us at the time of your booking whether you require a special diet or suffer from allergies. Our cook will offer you a fully adapted and tasty menu.
Taking Care of Our Environment
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset.We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.After conclusive tests carried out on the Seine River with our partner AS Energy, our ships now use GTL fuel. Gas-to-Liquid fuels combust more uniformly and result in lower emissions.Here are other environmental initiatives we would like to share with you:Installation of water-saving devices on our ships that reduce freshwater consumption by 35% and, as a consequence, the amount of wastewater produced.Installation of on-board water fountains that filter public water and transform it into quality drinking water, saving 23 tons of plastic per year.Installation of wastewater evacuation systems on our entire fleet that are emptied into wastewater treatment facilities or urban sewer systems during ports of call.Installation of a wastewater recipient connected directly to the city sewer system at the CroisiEurope dock.All of our ship engines (Green Ship Label) respect the strictest European standards against pollution to help reduce greenhouse gas emissions.The latest onboard technology helps limit fuel consumption when cruising.We have insulated the ventilation in our engine rooms to reduce noise pollution.At ports, we systematically connect to power supply terminals (Powerlock connectors) whenever possible, and for our own docks, we are investing in these newer installations. In addition, most of our ships are equipped with energy-efficient electrical devices.In winter, our ships are moored at river ports with electrical terminals that power the vessels, which helps reduce noise and pollution.In Paris, we are providing excursions on electric buses that are quieter and pollute less, to everyone’s advantage.For the replacement of bath towels, we are trying to raise our passengers’ awareness using written messages and announcements.CroisiEurope follows the criteria outlined by Imprim’Vert in regards to environmentally friendly printing. All of the documents printed at our company is done so with vegetable-based inks on unbleached paper.All of our waste is sorted and compacted on board before being recycled.All food waste and biowaste are collected and converted into biogas by specialised companies.Used engine oil is collected and transformed by onshore specialists.We use biodegradable and environmentally friendly cleaning products.Exterior paints contain no pollutants.Plastic straws and cups have been replaced by biodegradable paper.Our company is affiliated with E2F, Entreprises Fluviales de France which brings together players in our sector to orchestrate collective actions regarding the immense challenges that lie ahead.
Wheelchair Accessibility
CroisiEurope welcomes passengers with reduced mobility and endeavors to facilitate their access to both the facilities on board and on the available excursions. Before booking, our company requires passengers with reduced mobility to mention their specific needs to their travel agent, so that they can be offered the most suitable ship.People with reduced mobility or have trouble getting around can benefit from adapted cabins on some of the boats in our fleet.Please note that our three-deck ships have lifts allowing direct access to various bridges, as well as the dining room, lounges and toilets suitable for reduced mobility people.Our ships with 2 decks, meanwhile, are well thought-out in terms of layout, so common facilities (restaurant, lounge bar, reception) on one level: the main deck, which also has cabins.Some of our excursions can cause difficulties for people with reduced mobility (walking for several hours, destabilizing floor coverings, elevation, etc.), participation in some excursions and travel is subject to the sufficient mobility of the passenger.
Wi-Fi
All the company's European fleet are equipped with free Wi-Fi for passengers. This internet connection is available in all lounges / bars and receptions. The Wi-Fi is free to use.For passengers who do not have computer equipment, we have equipped each boat (except those on the Volga, Mekong, and Africa) with a touch pad that can be lent to them when needed.
Check out our Q&As
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What documents will I receive before I travel?
All you need to know about the smooth running of your cruise is listed in your 'Travel Logbook', which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving.
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Personal expenses
The prices of our cruises are "all included on board", they include full board, drinks served with meals and at the bar (read the detail under heading "Package stay on board"). You are responsible for any personal expenses outside the boat, during excursions, purchases in our shop, or drinks that you choose from our special wine list and at the bar. How to pay on board? CroisiEurope only accepts euros on board the boats. We do not accept sterling, US dollars or any other currency. We do not accept travelers checks on board. Make sure you get euros before boarding, which will allow you to pay for all your purchases. CroisiEurope accepts American Express, Visa and MasterCard. You may wish to contact your bank or the company that issued your credit card to warn them that you are departing on holiday.
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What Ethical Travel credentials does the tour company have?
CroisiEurope’s longstanding environmental position focuses on nature as our most valuable asset. We consider ourselves pioneers in our field, as our commitment to protecting the environment goes above and beyond our legal obligations. We are continually reflecting on how we can expand our green efforts.
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Dress Code
During the day, you will be more comfortable in a casual outfit. We advise you to bring clothes that are not very wrinkled, or that can easily be transported after ironing at your house, because there are no ironing facilities on board our fleet. Remember to dress according to the weather, the season and the environment of your cruise: light suits and swimsuits for warm weather; sweater or jacket for cooler weather; sweatshirt, rain gear and small umbrella. Do not forget to bring comfortable walking shoes in your suitcase. They will be very useful during our excursions! Regarding dinners, cocktails and galas, it is advisable to dress up a little more without the need, for gentlemen, necessarily to wear a jacket and tie. Finally, on any excursion, when you visit places of worship, make sure to opt for an appropriate outfit, neither too light nor too undressed, so as not to be prohibited entry.
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Embarkation / disembarkation
Boarding and check-in on the ship is indicated on your boarding pass provided in your travel log. We ask that you respect this schedule. The ship itself is held to respect the schedules of navigation envisaged for the route, in order to respect the program of navigation throughout the cruise. If you arrive earlier in the day, you can generally leave most of your luggage on board our ships. Your agent can also inform our ships that you will be arriving earlier, when booking. At the end of the cruise, the landing is usually scheduled for 9:00 am for all passengers. In the event that we are responsible for your transfer to the airport, we will ensure that you arrive in time for your flight and connections.
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Your 'Travel Logbook'
All you need to know about the smooth running of your cruise is listed in your travel logbook, which you will receive before your cruise departure. It will be sent directly to you by email or by post before leaving. It will contain the following information: The port of embarkation / disembarkation; A voucher for airport / port / airport transfers if these have been booked through us; Boarding tickets to be handed in when you arrive on board; Any exchange vouchers (pre and post-routing, hotel nights, ...); Luggage tags; A presentation of the cruise programme; Useful information about the cruise; The list of proposed excursions.
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Languages spoken on board
Official languages on board : French and English.
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Can I join the tour once it has departed?
Missing your departure - this can happen for various reasons: a missed alarm call, a transport strike, an accident on the road, delays train or plane ... In this case, we ask you to notify us as soon as possible by calling the telephone numbers in your travel logbook. We will endeavour to do what is necessary to help you arrive safely.
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Tips
Tipping habits vary from country and culture. At CroisiEurope, they are collected centrally in a box at reception at the end of the stay and shared equally between all members of the crew. This token from our passengers shows that they appreciated the quality of the services and the attention they received during the cruise at all levels. How much should I leave? A tip between £5 and £10 per day per person is an average, but each passenger is, of course, free to give what they want. An envelope is deposited for this purpose in your cabin during your last evening on board. Slip it in the box provided for this purpose at the reception before disembarking.
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Free Date Changes
CroisiEurope Cruises allows you to make 1 free date changes, as long as the change is made at least 15 days before the start of the tour.
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Low Deposit
CroisiEurope Cruises requires a minimum deposit of 30% or the full booking value, whichever is less, with the final balance not due until 30 days before departure.
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Cancellation Policy
We don't charge a cancellation fee, here is a summary of croisieurope cruises charges.
Up to 90 days before tour starts: Forfeit 100% of deposit.
At 59 days before tour starts: Forfeit 50% of booking price.
At 8 days before tour starts: Forfeit 100% of booking price.